Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3037
  • Last Modified:

Problem with RAID controller for Dell PowerEdge 4400 Xeon Server

I am having weird problem with my server (Dell PowerEdge 4400 Xeon Server) its completely not responding very frequently (app. every 2hrs.) I need to restart the server manually by pressing the power button. During its bootup its giving me an error message like

Problem with Controller#0 (or container#0) on RAID#0 after 30 seconds it proceeds and starts up in a usual way without any errors, it works fine for 2 to 3 hours after that I won't respond to any commands even if we move the mouse or press any key on the keyboard it doesn't even show any screen on Monitor. Restarting it is the only way with which I can make it running.

This server is running as a web server as well as Domain Controller. I need to make it up and running all the time.

Any help is greatly appreciated.

Thanks
0
nagulas
Asked:
nagulas
  • 3
  • 3
  • 2
  • +1
2 Solutions
 
dlonganCommented:
First off, whats the error the controller is indicating?  Use <CRTL-A> (during the boot process)to access the BIOS configuration tools to determine what is the issue.
0
 
nagulasAuthor Commented:
Here are some series of steps which it is showing up when it is booting up

Dell PowerEdge expandable RAID controller 3/Di, BIOS v2.7-1 Array Controller Started.

Following containers have missing members and are degraded
container#0-RAID-5

BIOS installed successfully.

Can this be a problem for the server to not respond very frequently.

I have even got this message when Windows 2000 is running

ArrayManager Alert Message(Errors)
VxSvc_Perc2Pro 4/19/2005 7:06:49PM PERC 3/Di Controller 0, virtual Disk (Virtual Disk 0) rebuild failed.

One more thing the total harddisk capacity of my server is 100GB but there is only 350MB of space on my C drive.
Will this make an issue.

Help me please !!!

0
 
dlonganCommented:
You most likely have one or more failed hard drives in your raid set.  Use the bios utility to determine and replace as required.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
Duncan MeyersCommented:
Sounds like a bad disk. Once the server has started kick off Array Manager and take alook at the log files and also the state of the individual drives. The failing rebuild could be caused by the server falling over, although it is far more likely the other way around. Do any of the disks have orange lights? Also, if you have Server Administrator installed (and I would reccommend it) you can check the Electronic Server Management (ESM) logs which may show SCSI errors or backplane errors.
0
 
nagulasAuthor Commented:
As far as I know we will have three lights for each hard drive, one for power on, second for in use and third for error, the thing is all the drives have power on light glowing all the time, and all the drives except one is glowing intermittently (which indicates that it is in use) but one drive is not glowing active light, and no light is glowing in orange color.

Will one of the hard disk failure leads to the malfunction of the server.
0
 
Cyber-DudeCommented:
If we will go the doctor methodology and diagnostics; I'd say you are experiencing RAID adapter problems; inner comm problems may caused by inappropriate circuit structure. Try to replace the PCI slot of the RAID adapter and see if you have any change...

Cyber
0
 
Duncan MeyersCommented:
>Will one of the hard disk failure leads to the malfunction of the server.

Yes - from what you've posted previously, it sounds like the RAID structures may have become corrupted (which may be the cause of your BSODs) in which case your only path is to back up, blow away and recreate the container then restore.

Replacing the disc that has no activity may force the array to rebuild correctly, but, quite frankly, I doubt it. I suggest you prepare for the worst case scenario...
0
 
Duncan MeyersCommented:
Split?
0
 
dlonganCommented:
No complaint here...
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

  • 3
  • 3
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now