elghergo
asked on
trojan-spy and IBIS Toolbar
I have a Trojan-spy.html.smitfraud. c virus. It prevents me to use ActiveX controls, doesn't let uninstall pointing software (Synaptics Pointing Device Driver). The only thing that seems to do something is Yahoo spyware, but still there are two items it cannot delete: Webserch toolbar and IBIS Toolbar.
Could you please help. I don't know what sfc is and would appreciate any possible help.
BTW I purchased STOPzilla and didn't work.Their technical support wasn't able to help, after trying many things.
elghergo
Could you please help. I don't know what sfc is and would appreciate any possible help.
BTW I purchased STOPzilla and didn't work.Their technical support wasn't able to help, after trying many things.
elghergo
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Hello Nadir,
When you say to delete all files in the Temp folder, do you mean just files with .temp or everything, including folders?
elghergo
When you say to delete all files in the Temp folder, do you mean just files with .temp or everything, including folders?
elghergo
If you have XP or winME be sure to turn off system restore, THEN remove the program
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
http://64.233.161.104/search?q=cache:JslIcap6qX4J:securityresponse.symantec.com/avcenter/venc/data/joke.smitfraudoid.html+smitfraud.c+symantec+removal&hl=en&client=firefox-a
Also run Ad-Aware to be sure
http://www.lavasoftusa.com/software/adaware/
-rich
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
http://64.233.161.104/search?q=cache:JslIcap6qX4J:securityresponse.symantec.com/avcenter/venc/data/joke.smitfraudoid.html+smitfraud.c+symantec+removal&hl=en&client=firefox-a
Also run Ad-Aware to be sure
http://www.lavasoftusa.com/software/adaware/
-rich
I see WebSearch mentioned here. So let's try using this tool from Symantec to remove it:
http://securityresponse.symantec.com/avcenter/FxWebsch.exe
http://securityresponse.symantec.com/avcenter/FxWebsch.exe
I mean everything, including folders and sub folders and files in %temp% folder
use msconfig to restrict unwanted programs and services
use the suitable tool to delete this spyware
https://www.experts-exchange.com/questions/21313942/Webhancer-IBIS-Toolbar-Hijacked-Browser-HELP.html
https://www.experts-exchange.com/questions/21265385/IBIS-toolbar-and-BargainBuddy-removal.html
good luck