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elghergo

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trojan-spy and IBIS Toolbar

I have a Trojan-spy.html.smitfraud.c virus. It prevents me to use ActiveX controls, doesn't let uninstall pointing software (Synaptics Pointing Device Driver). The only thing that seems to do something is Yahoo spyware, but still there are two items it cannot delete: Webserch toolbar and IBIS Toolbar.

Could you please help. I don't know what sfc is and would appreciate any possible help.

BTW I purchased STOPzilla and didn't work.Their technical support wasn't able to help, after trying many things.

elghergo
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woodendude
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Avatar of nader alkahtani
RUN ---> %temp%  then delete all files

use msconfig to restrict unwanted programs and services

use the suitable tool to delete this spyware

https://www.experts-exchange.com/questions/21313942/Webhancer-IBIS-Toolbar-Hijacked-Browser-HELP.html 

https://www.experts-exchange.com/questions/21265385/IBIS-toolbar-and-BargainBuddy-removal.html

good luck
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elghergo

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Hello Nadir,

When you say to delete all files in the Temp folder, do you mean just files with .temp or everything, including folders?

elghergo
I see WebSearch mentioned here.  So let's try using this tool from Symantec to remove it:

http://securityresponse.symantec.com/avcenter/FxWebsch.exe
I mean everything, including folders and sub folders and files in %temp% folder