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pcAnywhere - Will not find PC

Posted on 2005-04-24
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Last Modified: 2012-05-05
Hello Experts,

I have pc Anywhere 10.5 installed at my home and at a friends home - from the friends home I can connect to my PC at my house with not problems.

The other way around i.e connecting from my house to thier house causes problems,

Firstly we both have belkin routers, to connect to my friends router admin pages it only works if you go to "<friends wanIP>:8080"
My router can be accessed by just the IP address without the :8080

On my friends computer pcAnywhere host is running as it should be,

on my computer, I open the remote properties and in the "network host PC to control or IP address" I type "HTTP://<friends wanIP>:8080 (Anything other than this i.e without the http:// or without the :8080 does not allow anything to work)

When it connects, it will initialise connection, then scan for TCP/IP, then a box will come up with waiting for selection at the bottom, but the box is empty, nothing in it to select even though the host is running for TCP/IP conections.

Here is the scren shot of the ports that are forwarded, the PC I want to connect to is 19.168.2.2

http://homepage.ntlworld.com/jacksalfas/IT/Lisa%20PC%20Prob%202.JPG

Well im stuck so what can I do?

Thanks in advance,
Jack
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Question by:JackHodson
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18 Comments
 
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Author Comment

by:JackHodson
ID: 13853354
More info:

Friends router is a Belkin F5D7230  - built in modem.

Also I have tried it with their firewall switched off, Windows XP firewall is completely off already.

Thanks
Jack
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Accepted Solution

by:
jodypeet earned 1600 total points
ID: 13853702
I can see 2 routing problems with your situaution.
Firstly the port 8080 is to connect to the router, not pc anywhere. you will need to leave the 8080 out of the connection properties.
The reason why this won't work still is his router has the same ports (5131-5132) open to 3 address' so how does the router decide which one to send it to ?

I would try clearing two of the lines on his router so that it is only set up to let port 5131-5132 through to a single ip address, then try accessing it through http://<his external wan ip>

If that works you may need to set the other pcanywhere hosts on his lan to listen on different ports, say 5133-5134 for one of them, and 5135-5136 for the other then set his router to allow those ports through to the respective pc's.
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Author Comment

by:JackHodson
ID: 13853894
I have done this now, When I connect its goes:


Initialising Communications

Scanning the network for TCP/IP hosts

Could not find the requested host

pcAnywhere no connection


I am not sure whether the connection is reaching his router or not?


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Expert Comment

by:jodypeet
ID: 13853916
my bad
enter his external address without the http:
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Author Comment

by:JackHodson
ID: 13853924
If I type http://<their wanIP>:5631,5632

I get the same result as I did in the first post, just a box waiting.

If I do not use the http:// I do not get anywhere at all.

Jack
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Author Comment

by:JackHodson
ID: 13853941
If I out just //<wanIp>  I get:

Could not find the requested host
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Expert Comment

by:jodypeet
ID: 13853947
have you checked the log on his firewall/ router ?
that should tell you if it is getting that far or not.

you stated <from the friends home I can connect to my PC at my house with not problems.
The other way around i.e connecting from my house to thier house causes problems>

so what we have to find is the difference between the two methods. You are using the same router... different network address ranges i hope.
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Expert Comment

by:jodypeet
ID: 13853957
ok if for example his external address was 202.27.184.3 that is all you put in the connection nothing else no : or //
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Author Comment

by:JackHodson
ID: 13853958
Both our routers are belkin, thiers has a modem built in, mine connects to a cable modem.

You say <different network address ranges i hope>

Not sure what you mean, but we both have ports 5631 and 5632 forwarding to our PCs.
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Expert Comment

by:jodypeet
ID: 13853968
his address range is 192.168.2.0 ... is yours 192.168.1.0 ? address range is the network address range that the pc's on your LAN use
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Expert Comment

by:jodypeet
ID: 13853981
whats his operating system? if it's XP is the firewall turned off, or is pcanywhere allowed inbound access?
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Author Comment

by:JackHodson
ID: 13853984
no they are similar, for example:

mine LAN is 192.168.2.1 - 192.168.2.5

friends LAN is the same

I do not understand if this would affect it because its travelling over the internet, not over the lan - confused!




If I put //<IP> it does not work, but if I put the ports at the end I get an empty waiting box.


0
 
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Author Comment

by:JackHodson
ID: 13853991
Firewalls are completely off on both systems which are both XP, this one I am trying is Pro, also have the same issue with a home edition on the same network
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Expert Comment

by:jodypeet
ID: 13854006
You dont need the // before the IP address.
PcAnywhere should use 5631 and 5632 without telling it unless you have configured it not to.

Does anything show up in the logs on his router ?

Is his PC anywhere client listening on 5631 ?

Can you for example connect to his pc anywhere from another pc on his network ?
0
 
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Author Comment

by:JackHodson
ID: 13854026
No nothing shows up in the security log, im not sure if it would though, only things really is me connecting to the admin pages, I can ping the router though.

i am going to check what it is listening on, but nothing has been changed since the install so by default it should be ok.

Also will try and connect to the PC from another PC on the LAN.
0
 
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Author Comment

by:JackHodson
ID: 13854446
ok, solved this now, I can connect to the PC,

but if I have more than one PC running as the host on the same ports should it give me the option of which PC i want to connect to?

Thanks
0
 
LVL 8

Expert Comment

by:jodypeet
ID: 13855592
You will need to configure the other clients to listen on a different port as i said earlier,
then allow those ports through the firewall.
ie pc1 is on 5631 and 5632, pc2 on 5633 and 5634, pc3 on 5635 and 5636.
You can't have the same port open to two different machines.

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Author Comment

by:JackHodson
ID: 13856717
Many thanks Jodypeet,

Jack
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