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gbswalesFlag for United Kingdom of Great Britain and Northern Ireland

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outlook not working properly - possible registry problem

my friends copy of outlook is not working properly - he is using windows XP Pro and Outlook 2003 from office pro

Symptoms:-
send and receive simply doesnt function - not receiving email
will not allow entry to email settings reporting registry error

tried
- detect and repair
-system restore
- uninstall office and re- install rebooting between
- uninstall office run registry mechanic and reinstall

none of these make any difference?
any ideas would be appreciated
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sunray_2003
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ASKER

email account was working perferctly before and has been for sometime - nothing unusual done to outlook and not other programmes installed - its a mysteery. Will try createing a new profile and see if that helps - if it does we can always import the PST file