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BES License Location?

Hello there,

Very important question regarding Blackberry Server for Exchange 3.6. Is there any way of retrieving BES license keys from a previous server (if the server no longer exists?). We rebuilt our server and are 20 licenses short. Where is this information kept? -  as we did make a backup of the 'research in motion' directory and ran a blackberrybackup.exe cmd line into a text file (which wouldn't import properly).

Any help would be greatly appreciated.

Regards

Barry
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Blackwell_tech
Asked:
Blackwell_tech
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1 Solution
 
JConchieCommented:
If the previous server is no longer in existance, you are out of luck....at least that way.   But if you also have no paper copies of your license purchases, you still should be able to call RIM and they will have a record of the licenses you bought.
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Blackwell_techAuthor Commented:
Found it actually. In the databases there is a table called licensekeys. I extracted the info from this and this worked!

Thanks for the help anyway.
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JConchieCommented:
Thanks for the points...even though you solved it yourself!  This is what I like about EE...though helping other people is rewarding....I often also learn something new from somone else.......thanks!
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Blackwell_techAuthor Commented:
No worries - I just didn't know how to close a question without awarding points!! :)
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JConchieCommented:
Just post a question in "Community support" with a link to this question and asking for a "refund and PAQ" because you solved it yourself...the fact that you gave the answer here makes this a useful question for future reference for others with a similar problem................if you want to do that for the first time with this question, I certainly won't object...the points are nice, but I didn't earn them. ;-)
How are things down in OZ, by the way?
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Blackwell_techAuthor Commented:
Um, I'm not in Oz?! Keep the points, can't be bothered to change it now but I'll know for next time.
Cheers!
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JConchieCommented:
Oh well, "no worries" made OZ a good guess....but then I've already shown that I can't find my ass with both hands in this question! :-)
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