PPP Connection from Atlanta to Charlotte drops daily
Posted on 2005-04-25
We have a ppp connection from Atlanta to Charlotte provided by USLec that loses connection daily. I've switched out the WIC card and Serial card for the PPP interface on the Atlanta router in hopes it would correct the problem. I no longer think this is hardware related but more of a configuration issue. I need help in auditing our router scripts to determine the problem. Here is the scenario:
4/15/2005 : Atlanta router configuration script lost. Not sure of cause. Rebuild script pretty close to what we had previously.
4/16/2005: Atlanta to Charlotte PPP dropped. Atlanta T1 Internet fine.
4/17/2005 – 4/20/2005: Atlanta to Charlotte PPP drops every 9 hours. We power down both routers, power charlotte router back up first then power Atlanta router. We average 3 attempts to keep the connection. The first 2 attempts the connection drops within 2-3 minutes.
4/20/2005 evening: Removed Atlanta WIC card with Serial Interface 1/0, this is the PPP WIC. Replaced WIC with a brand new WIC. PPP Connection down.
4/21/2005: Reset both routers at 7:20am. PPP Connection stays up for about 16-18 hours.
4/22/2005: 7:30am Shut down the Atlanta router and had to reboot the Charlotte router. After Charlotte came up, booted up Atlanta. Circuit stay up about 2 to 3 minutes.7:45 I had remote employee reboot the Charlotte router and it came up and the circuit has been up since that time.
4/22/2005 evening: 5:15pm. Connection drops again, purchase new serial interface card swap out old one in Atlanta router. Connection comes right back up, things start to look good.
4/23/2005: Connection drops again.
4/25:2005: Ready to blow up the router.
Throughout this entire problem the Atlanta Internet Connection is just fine. It has not dropped or given us any problems.