history and organizer

How did you add an item to a collection?

Do you see the recently used documents in your LRU list (right below the "History" menu item)?

I have right click on the collection name then I choose the option “add a file” but it didn’t, this is the problem. Also in the history it does not keep anything it always empty.

The organizer files are stored in this directory: C:\Documents and Settings\<your user name>\Application Data\Adobe\Acrobat\7.0\organizer70

Do you have write access to this directory?

i have found the folder it seem that i have but just to be safe how can i check it? i work on Win XP Pro. i tried again no history and the files are not being added to the organizer.

Just try to create a file in this folder (e.g. by right-clicking and then selecting New>Text File).
Have you tried the Help>Detect&Repair function in Acrobat?
If you are running 7.0.0, you should upgrade to 7.0.1, just in case this patch release fixes this problem (I don't know if it will).

I did it before as I thought it will fix the bug so I do have the 701 update. It’s amazing. I add the collection name, it adds it but inside the root folder where you directed me it’s empty like it doesn’t really write anything or add anything to this folder. Can it be in some other location or?

Open Acrobat and select "Edit>Preferences>General", then select "Startup". The first two settings are for the history and the LRU. Make sure that the "Remember files in Organizer History for" is not set to "Don't remember PDFs".

on the startup the selected option is "last 12 months"....

Is your computer shomehow "locked down" by your IT departmen? Are you also administrator on this system? If so, then check also in the administrator's directory. Is this on a terminal server? Is there anything else special about your system?

its a stand-alone PC with Win-XP-Pro nothing special as its the only application i face this strange problem.

WORKS........... I deleted the folder as you said and open the Acrobat and tried it - all works the history and now I can add documents to the collections...