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maheejas

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IIS freezing-Any solution?

Hi Guys,

Our application is not bringing up the pages that we request sometimes. And I believe that it could be because of IIS freezing. But, I am not sure. The reason why I doubt that it is freezing is, everytime that happens, I am going to services, restarting IIS, and it will be fine, up an running, displaying the requested pages. Anyone has come across this thing? Please share with me some solution for this. It is really causing great trouble to users.

Thanks,
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alimu
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Hi maheejas

>The reason why I doubt that it is freezing is, everytime that happens, I am going to services, restarting IIS, and it will be fine

Every time you do this you are shutting down all of your web services and starting them fresh.
It certainly sounds like you are having some kind of application hang/timeout.

There are a number of reasons this can happen.  Next time this occurs, restart IIS and then open your IIS log (default location is c:\windows\system32\logfiles\w3svc*\ ) .  
Start at the bottom of the file and search upwards for when your restart occurred (line will start with #)
Start your search in an upwards direction from here and look at the status codes after each object request.  (200 = success, 401 = unauthorised, 404 = file not found, etc).  
We're probably looking for an error in the 500 range and an ADO error if you're lucky (looks like | 87654321 - Error Description| )
Let me know how you go..
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maheejas

ASKER

Sure alimu....I will check that today and will let you know. Now, I have to wait when that is going to happen.

Thanks,
I am waiting all the day to do what you suggested alimo. But, with previous experience I am sure it is going to help to a maximum extent. For now, I am accepting your answer, because, I am not sure when that arises to use your solution. So, points are yours.

Thanks,
Hi maheejas,
if you are able to run through those steps, you can post back in this question, I will still be subscribed to it.

alimu
OK sure. Thank you.
Hi Guys, I opened another question on the same topic as I encountered the same problem again after closing this question. Whoever comes across this, please take a look over there to help me.

Thanks,
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alimu
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