VPN Packet Loss?
Posted on 2005-04-25
So, I have a user who is in the States, we are in Canada.
He is at his hotel right now.
He says it is extermely slow using his laptop. So slow that he cannot open attachements.
In his room it is super slow. Downstairs (not sure where downstairs), it works.
To me it sounds like the connection in his room.
At any rate, he called the concerige and they sent up the IT support, who told him that the problem his with his VPN connection and that it is having a 12% packet loss.
What the heck does this mean, and how can I fix it?