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Nortel Contivity 1010 VPN Router

I use a Nortel Contivity 1010 VPN Router and was installed a few years back before I worked here.  It has been working fine, with no problems.  Recently a user contacted me saying when they try and log in using the Contivity Client software that they get a message saying maximum sessions has been reached.  I assumed that the user probably didn't logout correctly and the router was still seeing them as logged in, this has happened before.  Unfortunately this was not the case and it turns out that since we've given VPN access to a few more users, we have reached the configured limit of 5 VPN tunnels at once.  I believe the 1010 router can have up to 30 tunnels so my question is, how do I change this?  There doesn't seem to be any setting to specify this within the router management, yet it tells me that 5 is the limit.  Do I need to upgrade the software of something?  Please help as this is urgent.  Thank you!
1 Solution
The Nortel 1010 does only support 5 VPN sessions at one time as standard.  This is detailed in the document here: http://www.nortel.com/products/01/contivity/collateral/55129.02-032805.pdf

However, it is possible to upgrade the router to support up to 30 tunnels (i.e. clients).  This will be a licence upgrade which will involve entering a new licence key into the unit.

The new licence key should be obtainable from your original supplier, or they should certainly be able to tell you where to obtain it.
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