Nortel Contivity 1010 VPN Router

Posted on 2005-04-25
Last Modified: 2013-11-29
I use a Nortel Contivity 1010 VPN Router and was installed a few years back before I worked here.  It has been working fine, with no problems.  Recently a user contacted me saying when they try and log in using the Contivity Client software that they get a message saying maximum sessions has been reached.  I assumed that the user probably didn't logout correctly and the router was still seeing them as logged in, this has happened before.  Unfortunately this was not the case and it turns out that since we've given VPN access to a few more users, we have reached the configured limit of 5 VPN tunnels at once.  I believe the 1010 router can have up to 30 tunnels so my question is, how do I change this?  There doesn't seem to be any setting to specify this within the router management, yet it tells me that 5 is the limit.  Do I need to upgrade the software of something?  Please help as this is urgent.  Thank you!
Question by:jshb
    1 Comment
    LVL 24

    Accepted Solution

    The Nortel 1010 does only support 5 VPN sessions at one time as standard.  This is detailed in the document here:

    However, it is possible to upgrade the router to support up to 30 tunnels (i.e. clients).  This will be a licence upgrade which will involve entering a new licence key into the unit.

    The new licence key should be obtainable from your original supplier, or they should certainly be able to tell you where to obtain it.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    PRTG Network Monitor: Intuitive Network Monitoring

    Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

    Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
    If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
    This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor ( If you're looking for how to monitor bandwidth using netflow or packet s…
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now