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Changing exchange account username but not Active Directory account username

Hi!

One of our employees is getting hit with a lot of spam.

I'd like to change her Exchange account username (e-mail address/smtp) but not affect her main account username so she can still logon with her current username/password. Can I do this and if so how?

We're running Server 2003 and Exchange 2003.

Thanks,

Clark
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killyman
Asked:
killyman
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2 Solutions
 
ikm7176Commented:
Go to the user properties in ADUC.  under the e-mail address tab, add the new smtp mail address for the user. Make the new mail address as primary and delete the existing mail address. This will change the users email address and the existing AD username will be unchanged.
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killymanAuthor Commented:
Thanks.

Two more questions...

1. Before deleting the existing mail address, I'm guessing I should back up the pst file so I can later import the employee's messages (including contacts). Any suggestions on doing that? I was going to log on as her on her machine, open Outlook and then just export everything as a pst file.

2. Once I create the new e-mail address, I assume I will need to reconfigure her Outlook program to connect to her new e-mail address in Exchange. Is this right?

Clark

p.s. What does ADUC stand for? Active Directory Users ....?

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killymanAuthor Commented:
One more question....

Will the password for her new e-mail address (when checking her e-mail via webmail) be the same as her username (account) password?

Clark
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ColinRoydsCommented:
1 no need to do a backup to pst, when you delete the old mail account and create a new one, but if your are worried back it up anyway for peace of mind
2 no you do not need to reconfig outlook
3 what you could do is NOT delete the existing mail address but edit it to something different, and leave it as such or add a second one which is the on they will use and set it as default as mentioned by killyman

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ColinRoydsCommented:
sorry mentioned by ikm7176 , ADUC Active Directory Users & Computers
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ikm7176Commented:
No need to change/reconfigure/add anything. You are becoming too cautious, thats good !

You must inform the user about his/her new e-mail address. ;-)

cheers !
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killymanAuthor Commented:
Thanks.

One more question. In the ADUC e-mail address section, I have the following below.

smtp     joe@mydomain.local
SMTP    joe@mydomain.com   (set as primary)
X400     and a bunch of tech garble of course...

I will change the primary from "joe" to "joe2". Do I also need to change the joe@mydomain.local to joe2@mydomain.local as well?

And if the user wants to log onto the webmail system using "joe2" won't I have to change the alias (to joe2 as well) under the Exchange General tab in ADUC?

Just trying to figure it all out.

Clark
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killymanAuthor Commented:
Hi again,

Just wondering if I have to change the username before @mydomain.local as well.

...and the alias under the Exchange General tab in ADUC?

Clark
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ikm7176Commented:
well u confused us ! You need to configure the your exchange server to  recieve e-mails for your registered domain name of @domain.com and apply the e-mail address change to all AD user accounts ?

You need to configure Recipient Policy on your exchange server to recieve mails for your @mydomain.com and change all the users primary SMTP address to @mydomain.com

Just follow the link below
http://msexchange.org/tutorials/MF010.html

User can still access the OWA using his AD user account and password. The change in e-mail address has nothing to do with the AD Authentication. User will authenticate using AD User Account only.

Hope this solves your problem

Cheers !
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killymanAuthor Commented:
I'm sorry to confuse you.

For reference purposes I have uploaded two screenshots at http://killyman.com/ee.

I'm not changing or adding another domain name to the smtp.

Let me try this again. I've got a user named "joe" whose e-mail address is being overrun with spam.

So, I added an smtp address of "joe2" (see below and 1st screenshot on the reference link) and made it primary.

SMTP           joe2@mydomain.com   (I ADDED THIS ONE AND WILL SET TO PRIMARY)
smtp            joe@mydomain.local
smtp            joe@mydomain.com   (THIS IS THE ORIGINAL ONE HIT WITH SPAM)
X400            c=US;a= ;p=MYDOMAIN;o=Exchange;s=Joe


Once the user is confident that everyone who needs to know his new e-mail address knows it, I will delete "joe@mydomain.com" so no more spam comes in.

Now, what about joe@mydomain.local? It seems to be an smtp type of address. Do I need to change it to joe2@mydomain.local?

Lastly, do I need to change the alias of "joe" to "joe2" under the Exchange General tab. Please see the 2nd screenshot on my reference link of http://killyman.com/ee.

Thanks,

Clark
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ikm7176Commented:
Your plan is alright. Just add the new SMTP address and delete the old primary SMTP address once everyone who needs to know new e-mail address knows it.

Now, what about joe@mydomain.local? It seems to be an smtp type of address. Do I need to change it to joe2@mydomain.local?

No, @mydomain.local seems to be your AD domain name. Am i right ? If yes, leave it as it is, you need not delete it.
Since, @mydomain.com is your domain name registered on the internet. The external e-mails will arrive at this address. So you only need to add the joe2@mydomain.com and delete the joe@mydomain.com

Alias has no effect on the way your e-mail address is changed. It makes no difference in achieving your objective of stopping spam mails.  I recommend not to change the Alias

Do ask for more information if required

Cheers !
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killymanAuthor Commented:
Thanks for all your help! It seems to be working fine.

I have another question at   http://tinyurl.com/asu48   which maybe one of you could help me with...?

Clark
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