Unable to backup with NTBackup

Posted on 2005-04-26
Last Modified: 2010-05-18
I am attempting to perform an ASR backup on our test server using NTbackup, but I keep getting errors.  We have backup Exec installed and this is able to backup and restore so I know that the problem isn't hardware related.  I have disabled the tape drive in backup exec and stopped all the services.  However when I attempt o perform an ASR backup (or even a normal backup) to the tape drive I get the error "The device reported an error on a request to MS_UpdateNtmsOmidInfo.  Error reported :11" and gets no further.  checking the backup log file gives more confusing info  - Error: C: is not a valid drive, or you do not have access.  I am a domain admin so I do have access, and I am able to backup if I put it to a file rather then the DLT drive.  Any suggestions?
Question by:chris_bol
    LVL 57

    Accepted Solution

    Hi chris_bol,
    Why Am I getting an Error "the device reported an error on a request to MS_UpdateNTmsOmidInfo. Error reported: 11" In Windows 2003 while using the Windows backup with the Internal Atapi/IDE drives?

    If you have a VIA Chipset then you will need to get the lasted bios & driver upgrades for that chipset. The driver upgrade would be the IDE Miniport driver v3.20b. If you do not have the VIA chipset then you will need to check the Chipset Manufactures website that you have for the latest upgrades.

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    Expert Comment

    by:Pete Long
    LVL 57

    Expert Comment

    by:Pete Long
    Dell recommend the above remember NTBackup IS veritas its just bundles with WIndows :)
    LVL 57

    Expert Comment

    by:Pete Long

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