Connecting to the Exchange Server with Outlook 2003
Ok here is a weird one. I am not sure why this is happening but here we go.
We have an exchange server which is running fine. Some users like me for some reason, when we open outlook, it cannot connect to the server and runs in disconnected mode for about 15 minutes when it finally connects to the server. Now....if I go to mail, profile, and choose my profile for the exchange server in control pannel before opening outlook and look at the path to the exchange server, and type the exchange server name, it works fine. As in athmail.tamu.edu. but once it verifies it changes the name to athmail.athleticdept.tamu.
Seems that when it first opens up, it is looking for athmail.tamu.edu but when it can't find it it bombs out until I manually change it to that string. Then it repopulates it to athmail.athleticdept.tamu.
Is this a domain controller issue or is there some setting in exchange that I need to change. One last thing. This is only happening to a few select people like myself included. And if we leave outlook open for about 15 minutes it will connect and be good all day long while it is open.
We have an exchange server which is running fine. Some users like me for some reason, when we open outlook, it cannot connect to the server and runs in disconnected mode for about 15 minutes when it finally connects to the server. Now....if I go to mail, profile, and choose my profile for the exchange server in control pannel before opening outlook and look at the path to the exchange server, and type the exchange server name, it works fine. As in athmail.tamu.edu. but once it verifies it changes the name to athmail.athleticdept.tamu.
Seems that when it first opens up, it is looking for athmail.tamu.edu but when it can't find it it bombs out until I manually change it to that string. Then it repopulates it to athmail.athleticdept.tamu.
Is this a domain controller issue or is there some setting in exchange that I need to change. One last thing. This is only happening to a few select people like myself included. And if we leave outlook open for about 15 minutes it will connect and be good all day long while it is open.
flyguybob
Try putting in ATHMail, without the FQDN, and see if that works. On the flip side, you may need to do an ipconfig /all and look at your domain suffix search order.
Remove your external ISP DNS addresses from your TCP/IP configuration and only place the domain controller IP in the primary spot.
here is the question, what is the name of the server that hosts your mailbox? What version of Exchange are you using?
Exchange 2kx - uses an attribute on the users account to specify what server the mailbox is hosted on so if you type an Exchange server name and its not where your mailbox is located it will change it to the correct location, this is a funcational piece of Outlook incase your mailbox is ever moved you do not have to manualy configure your Outlook everytime.
So I must go back to my original question of what is the name of the server where your mailbox is hosted?
Exchange 2kx - uses an attribute on the users account to specify what server the mailbox is hosted on so if you type an Exchange server name and its not where your mailbox is located it will change it to the correct location, this is a funcational piece of Outlook incase your mailbox is ever moved you do not have to manualy configure your Outlook everytime.
So I must go back to my original question of what is the name of the server where your mailbox is hosted?
ASKER
The Server name is athmail. Exchange 2003 on windows 2000. All service packs installed. The full computer name is athmail.athleticdept.tamu.
What is your DNS suffix search order? Is there a DNS record in each domain in the search order?
ASKER
yes
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