Dual monitor problem

Posted on 2005-04-26
Last Modified: 2010-04-26
I have a user here that has 2 Dell flat panel monitors that are identical and using a single AGP card.  

When the user opens an Word 2003 file with a table that contains highlighted rows and drags the document to the 2nd monitor, the highlighted rows do not display properly. Rows that have a light grey highlighting are not highlighted at all.  Rows with dark grey highlighting turn to a very light grey color.  

The highlighted rows display correctly on the primary monitor.

NOTE: I already updated the video driver.  

What else could be causing this problem?  

Question by:cakirfatih
    1 Comment
    LVL 69

    Accepted Solution

    First, try swapping the connectors to make sure the two monitors are exactly the same when used as primary.  Second, your video card may have a problem on the secondary output.  Try a different dual video card and see if that changes the display.  Third, make sure that both monitors are set to the same resolution and color depth.

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