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HighPoint RocketRAID 1640 controller BIOS not booting: GigaByte GA-7n400 Pro2

Posted on 2005-04-26
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Last Modified: 2010-08-05
I am trying to install a HighPoint RAID controller in a new PC using the GigaByte GA-7N400 Pro2 motherboard.
The problem is that  I cannot get the PC to boot to the RocketRAID BIOS, it just doesn't appear. The motherbaord BIOS detects the card and it can be selected from the list of bootable devices in the CMOS setup (the others in the list can include the onboard Ite controller and/or the Silicon Image controller when and if they are enabled)

I have tried numerous combinations of the motherboard BIOS settings without success, has anyone experienced this problem or have a solution?

I have also tried a SCSI card which exhibits the same problem and the HighPoint card has been tested in another machine without problem.

Spec:
GigaByte GA-7N400 Pro2
Crucial 1G DDR 400 Dual Channel
AMD Athlon XP 2800+
HighPoint RocketRAID 1640 in RAID 5 config
4 x Maxtor 160Gb SATA HD


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Question by:spiralex
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Expert Comment

by:Callandor
ID: 13870684
If the card is detected, can you get into the RocketRAID BIOS to detect the hard drives set up as an array?  When you installed the OS on it, did you press F6 and insert the floppy with the RAID drivers on it?
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Author Comment

by:spiralex
ID: 13870782
hi callandor, thanks for responding, no I cannot get to the RocketRAID BIOS, so I have been unable to detect any of the drives.
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LVL 69

Expert Comment

by:Callandor
ID: 13872173
Have you tried different slots?  Is the IRQ automatically assigned in this setup in conflict with another (and different from the situation in another motherboard where it worked)?
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Author Comment

by:spiralex
ID: 13874521
Yep, tried different slots and even tried assigning it's own interrrupt. No joy.

In desperation have now swapped out PSU and AGP card...reset the MB BIOS but still it refuses to play.
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Callandor earned 2000 total points
ID: 13875210
I think you may have to chalk this one up to motherboard incompatability - the card works in other machines, and some SCSI cards have the same problem.  It would not be the first time a motherboard didn't work the way it was supposed to, but there's a possibility the motherboard is broken.  Can you exchange it?
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Author Comment

by:spiralex
ID: 13875759
You are probably right, I just can't over the feeling I've missed something obvious... but life's too short ;)

The board was relatively cheap and bought some time ago so I won't bother swapping out, I am going to give it a trial period using the onboard SATA controller.

Incidently, I also asked Gigabyte for help, their response was: "Please try to set the "Load Optimised Default" in the main BIOS" !  Life is definitely too short!

Many thanks for your help.



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