Weird Outlook 2000 issue.
Posted on 2005-04-26
I have a user receiving a .PCF file in Outlook. The .PCF file is proprietary to our software and is just like a .ZIP file so it's no big deal. However this is what is happening. They can right click on the attachment and choose to Save it to their dekstop, and they can even open it with no problems. However, when they try and double-click on the attachment from within Outlook, they will get the Open or Save As dialog, when they choose "Open" they will be prompted with this error message:
The message received is as follows:
"The file c:\documen~1\brendaf\locals~1\temp\point.~CF could not be extracted."
If you go into the Local Profile and delete the .tmp files i.e. Start>Run>%temp%, it will work one time and you can open the attachment in Outlook no problem, but it will only work one time no more, each time after that you will get the above error message.
Any clues as to why this is happening?