Public folder data is missing (kind of)

Posted on 2005-04-26
Medium Priority
Last Modified: 2006-11-18
I have an Exchange 2000 server (member server, and the only one in our domain).  I recently upgraded our hardware and created a whole new domain for our company and a new Exchange server.  I have a fairly small company, so I just re-created all of the user accounts and backed up everyone's mailbox to a pst file, including the public folders.  Everything has seemed to work well over the past couple of weeks, until someone noticed that about half of the public folder data was missing.  The data is in the form of form of contact files.  The strange thing is, when I look in MY outlook, ALL of the contact records show up in the public folder.  However, all of the other users in my office only show about half of the records.  I am the domain admin, and the exchange admin, but I cannot figure out why the other users can't see what I see.  I checked all the user rights in the public folders security and I have granted many users full access and ownership rights to the public folders.  I have even made a couple users domain admins and members of the administrators group (temporarily), and they still cannot see all of the public data like my user account can.  I can only guess that there must be a hot fix somewhere or maybe I am missing a simple step here.

One thing I tried to do was to copy all the contacts to a local pst file on my computer.  I then re-copied the data into the public folder, but it still doesn't show up for the other users.  Any ideas?

Question by:jbobst
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LVL 27

Expert Comment

ID: 13873082
Take one of the contacts you can see that others cannot.
Open it up. Is the PRIVATE box checked?
If so then uncheck it and see if the other can now see it.

Author Comment

ID: 13878121
None of them are marked private.  In fact the private check box is greyed out.  The only way I could make them private is to add the "private field" under the colum chooser.
LVL 27

Accepted Solution

Exchange_Admin earned 80 total points
ID: 13879569
Well since you have a copy of the contacts in a local PST on your computer, try to export these to a CSV file.
Then open the CSV file in Excel and try to find what is different between the contacts everyone can see and the ones that everyone cannot see.

Author Comment

ID: 13923860
I exported to CSV file and I could find nothing that was different.  This is going to hopefully be a moot point, since we are upgrading our servers this weekend.  At which point I'll re-import the public folder data.  Hopefully it will all work.

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