Email Error

Posted on 2005-04-27
Last Modified: 2008-01-09

I am receiving the following error message when i check our corporate email using Microsoft outlook. some times its working but most of the times its giving the following error message.

Task 'Sales Dept - Sending and Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts.  The server responded: -ERR [SYS/PERM] mailbox locked by a POP3 session'


I am using correct user name and password. If I detele the particular ID through our Mail manager and recreate, its working for some more hours. after some times i am getting the same error message.

Please help.

Thanks in  advance

Question by:raja0123
    LVL 38

    Accepted Solution


    #1 priority - change the password on the mailbox.

    It sounds like there is a POP3 client which is not ending it's session properly, then when Outlook tries to connect, it already shows an active connection. The question is, is the POP3 originating from elsewhere (hence the password change), or is it the Outlook client you are using that is not shutting down properly. My first step after changing the password would be to export messages and addresses and uninstall outlook, then reinstall it and see if that helps.

    LVL 4

    Expert Comment

    try the Help, Detect and Repair before you un/reinstall - might fix it
    LVL 11

    Expert Comment

    Hi raja0123 :-),
    Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
    See: Thank you, turn123's friendly update request script.
    Offtopic comments about this script to please :-).

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