Microsoft Outlook 2000 upgrade to Microsoft Outlook XP

Posted on 2005-04-27
Last Modified: 2010-04-08
Hi All,

Just now I tried upgrade the Microsoft Office 2000 to Microsoft office XP (on Windows 98), I don't uninstall the current Office (Office 2000), what I do is just install the Office XP and choose Upgrade. When I have finished, I start the Microsoft Office, unforturnately I can't start the Microsoft XP Outlook, the message I received as below;

##Unable to open your default email folders. The .DLL file for the information service could not be found. MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured.##

Any idea?


Question by:fox404
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