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What is 0zbb9e.exe?

I received an error on boot up related to this. I could not find anything on Google. What is OZBB9E.EXE?
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dtolo
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dtolo
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2 Solutions
 
AuriclusCommented:
Good morning, Dtolo.

I would bet that this is related to spyware or is a malicous program of some type. Programs like this usually have a random string of numbers and letters as their file names. Do you anti-virus software installed?  Is it up to date?

Have you searched your hard drive for the file?  It may be hidden or disguised in order to prevent you from finding it.

You can also search the registry to see what keys it matches and I bet you will find some refrerrences to Internet Explorer. However, do not make any changes to the registry unless you are experienced and have first backed it up.  You can do more harm than good if you are not careful.

I recommend you download Adware SE from http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=lst-0-1 Once you have it installed be sure to update the defintions prior to beginning the scan.

If you still have problems with the pop up, download Hijack This from http://www.spywareinfo.com/~merijn/downloads.html and save the log file of the session it creates.  Once you have the log, cut and paste the contents here and we will take a look at it.

Auriclus
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dtoloAuthor Commented:
Good Morning to you Auriclus,

Spyware is unlikely because it was throwing it after a fresh install.

This is an Acer travelmate with xp pro.  It is running trendmicro av and is up to date with service packs.  All the acer travelmates seem to throw them (I have set up a couple).  It also occassionally throws a whdcf1.exe error.

I will try the spyware install..  Thank you

~David
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AuriclusCommented:
If it threw it up after a fresh install, that likely points to a hardware error or a driver which Windows XP does not like.

I assume you installed the motherboard drivers, video drivers and any other onboard device drivers right after the install and there are no hardware problems (yellow exclaimation marks) showing in the device manager?

Did the error pop up immediately after the computer was newly booted after the install and prior to the motherboard drivers being installed or did it only appear after the system was updated with the motherboard and video drivers?

You might want to look on the Acer site to see if there are more recent versions of the drivers available.

As well, you can consider a BIOS update if the computer is a more than three years old.

Auriclus



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JonybrvCommented:

Yes, you get no hits for the file OZBB9E.exe.

So we have to look for alternate ways:

First, run a search for this file and find its location. This should give a idea. For example, if c:\program files\winword\ ( should be for word ).

Or else search for this file, right click and select properties. If it has a version tab, it should list plenty of information on this program.

If error says it is missing this file, may be a spyware that gots it self removed, however, left some reference in the registry or startup application.s

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dtoloAuthor Commented:
Thank you Jonybrv, I can't run the tests right here because the user is remote.  I am going to split the points with the Lion Share for Auriclus because he was first and provided the most ideas.

I will keep you both uptodate on the resolution.  I appreciate your help.

~David
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JonybrvCommented:
Thanks. Looking forward.
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