Published apps not loading

Posted on 2005-04-27
Last Modified: 2012-08-13
Has anyone had this issue and know about a fix for it?

We are using Citrix Presentation server 3.0 and occassionally when some of our users log in, they click on an application (such as Word) and it doesn't load.  The website just sits there.  These are users who were using it fine at one point and then all of a sudden this behavior starts happening.  It doesn't happen to all users.  

Any help would be appreciated.

Question by:lhadmin
    LVL 4

    Expert Comment

    We have had similar isues and if all your MPS3.0 server are the same the problem is normally caused by user profiles.
    Are you using roaming profiles?
    If log off the users rename/delete theTS profile and then clear their profiles off of the MPS servers as you would normally. When the user then logs back on they have a clear and new profile.
    If users log out and then back in too quickly you can get profile corruptions.
    Good luck and I hope this helps
    LVL 1

    Accepted Solution

    check terminal server & its license

    Author Comment

    Thanks.  It appears it is a license issue.  I ordered some Terminal Server CALs and that did the trick.  Apparently this only affects XP Home pc's when using Citrix with Windows Terminal 2000.  Win2k Server only allows "per device" CALs as opposed to per user, which doesn't make sense to me.

    LVL 16

    Expert Comment

    It is do with any version of Windows XP prost 2003 ish Dosnt come with a TS client liscence. XP before that date does. Its a right fiddle by MS
    LVL 4

    Expert Comment

    if you get your XP serial numbers and go on line to get the TS cals if you enter 10 in one go it then asks how many would you like.....!!!!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Suggested Solutions

    Citrix XenDesktop 7.6 Citrix Policies Audio
    How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now