Folder properties window comes up after 32 sec. delay

Posted on 2005-04-27
Last Modified: 2008-02-01
If I right click on a folder and select properties, the properties window won't come up in less than 32 seconds.  The window behaves normally otherwise from what I can tell.

I saw this problem listed before, but not answered because it was in the wrong topic area.  So, this would be a problem not isolated to just my computer.

Running XP Pro with SP2 and all patches as of 4/15/05.
Athlon processor with 1GB memory
Small home network with shared folders.
Office and lots of utility programs installed.
Many of the folders have a graphic associated with them (customize tab>choose picture button).

This started happening a few months ago, perhaps coincidental with SP2.  There have been other sw installs like Norton and Webroot Spy Sweeper.
Question by:twgonder
    LVL 19

    Expert Comment

    Do you have Norton System Works or Norton Utilities? . . both will cause this problem.  If you have either, you could uninstall to see if the problem goes away

    LVL 49

    Accepted Solution

    Try checking this and see if reducing the right-click menus would help

    Right-click is slow or weird behavior caused by context menu handlers

    Personally , It has helped me really well and Thanks to Ramesh


    Author Comment

    To simpswr:
    Yes, NSW Pro 2003 was installed on this machine, no longer.  Several Symantec techs helped me remove it so I could reinstall Norton Internet Security 2004, wiped out because of a virus or spyware I presume.  A virus scan and spyware scan now comes out clean.  I looked at Google and didn't find anything that would point to fixing this problem after an uninstall.  Got any ideas on how to pursue this further?

    To sunray 2003:
    The context menus pop up quite quickly.  The computer then takes 30+ seconds to bring up the actual properties window.  I don't hear the disk doing any extra work.  I will review your link and see what I can find.

    To all:
    I have moved the user folders from Docs&Settings in the C: drive to the D: drive.  This was done by a change to the registry after copying the files via the user profiles window.  Have done this to another computer, and it hasn't slowed it down.

    The delay isn't present when opening properties for a drive or file.

    Author Comment

    My hat goes off to sunray 2003, a squid thrown in MS's direction.

    I followed his link and downloaded/installed ShellExView ( a wonderful little diddy by the way).

    I disabled the IIS Shell Extension, and lo!—the slow display of the window went away.  This is reported to be a Microsoft supplied property sheet type extension.
    LVL 49

    Expert Comment

    Glad your issue is solved

    Featured Post

    What Security Threats Are You Missing?

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Join & Write a Comment

    Suggested Solutions

    If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
    For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
    Need more eyes on your posted question? Go ahead and follow the quick steps in this video to learn how to Request Attention to your question. *Log into your Experts Exchange account *Find the question you want to Request Attention for *Go to the e…
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now