we run crystal reports thru a webserver. when i accessed the site before, it installed the activex viewer automatically. i am having some problems running the report now and i want IE to re-install the viewer again. how can i make IE display that "do you want to install...." screen again? i have deleted the DLL file in the downloaded programs folder and I still can't make IE to display the screen.
i went to manage add-ons and when i placed the cursor on the DLL file, the update activex button is disabled.