a program is trying automatically send e-mail on your behalf

Posted on 2005-04-28
Last Modified: 2011-08-18
Dear Expert

i got this message today when i opened my Microsoft Outlook 2003

a program is trying automatically send e-mail on your behalf.
do you want to allow this?
if this is unexpected, it may be a virus and you should choose "No".

please expert explain to me this error, and what is the solution step by step.


Question by:thabash
    LVL 11

    Expert Comment

    Probably the program Outlook is talking about is Microsoft Word.
    To eliminate this bothering message, you simply have to disable Word as mail editor:
    from outlook window, choose Tools/Options/mail format and uncheck "Use Word as mail editor..."
    LVL 11

    Expert Comment

    If this solution doesn't work, we'll have to search for program you use normally that are capable of sending e-mails, for example when you use RAR or Zip files and select "Zip and e-mail this file" you can actually generate that message, the same goes for "scanning and e-mail a picture" and many others.
    LVL 5

    Author Comment

    i solved this problem with my self

    actually it was not a problem, in our ERP application there is button allow you to send the quotation to the customer through email.

    when i test this option today (first time testing) i got this message.
    i thought it's a virus.

    thanx for you answer,

    please refund the points
    LVL 4

    Expert Comment

    Post a comment in the support topic to get your points refunded.

    Accepted Solution

    Closed, 500 points refunded.
    Community Support Moderator (Graveyard shift)

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