a program is trying automatically send e-mail on your behalf

Posted on 2005-04-28
Medium Priority
Last Modified: 2011-08-18
Dear Expert

i got this message today when i opened my Microsoft Outlook 2003

a program is trying automatically send e-mail on your behalf.
do you want to allow this?
if this is unexpected, it may be a virus and you should choose "No".

please expert explain to me this error, and what is the solution step by step.


Question by:thabash
LVL 11

Expert Comment

ID: 13883854
Probably the program Outlook is talking about is Microsoft Word.
To eliminate this bothering message, you simply have to disable Word as mail editor:
from outlook window, choose Tools/Options/mail format and uncheck "Use Word as mail editor..."
LVL 11

Expert Comment

ID: 13883890
If this solution doesn't work, we'll have to search for program you use normally that are capable of sending e-mails, for example when you use RAR or Zip files and select "Zip and e-mail this file" you can actually generate that message, the same goes for "scanning and e-mail a picture" and many others.

Author Comment

ID: 13883895
i solved this problem with my self

actually it was not a problem, in our ERP application there is button allow you to send the quotation to the customer through email.

when i test this option today (first time testing) i got this message.
i thought it's a virus.

thanx for you answer,

please refund the points

Expert Comment

ID: 13885591
Post a comment in the support topic to get your points refunded.

Accepted Solution

OzzMod earned 0 total points
ID: 13908224
Closed, 500 points refunded.
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