Hello Experts!. I have a Toshiba Satellite notebook. I dont know the exact model but it has Pentium 4 M 2.0Ghz processor, 512MB RAM, Wi-Fi ready, it also has a built in SD card reader etc. The computer is running on a Windows XP.
I "think" I have a problem with my touchpad (built-in mouse) because the mouse pointer does not respond upon reaching the log in part. I always have to restart the computer via the power button a couple of times inorder to make the mouse pointer move and have control on it.
The problem started a few days after I installed programs for VOIP like VOIP Piper, NetPC Phone, Buddy Talk. I also installed Service Pack 2 because the programs required me to install it. While installing one of the program I encountered an alert that a certain file or driver has not been approved or compatible with windows XP. I disregard the alert and continued installing. Then after a few days the problem started.
These are some of the things I did that made me conclude (I supposed) that the touch pad is the problem. I started the computer eventhough I have no control over the mouse pointer via the touch pad of the laptop. I was able log in windows xp using the shortcut keys via the keyboard. An error alert pop up stating
TouchED is not found or if is not supported
Occured part - TouchED.exe
Failed function - ctouchpad
Error code - 0X00020304
From the error message I think that there is a problem with my touchpad driver (probably). I restarted the computer and entered SAFE MODE. In safe mode, mouse pointer is OK. No problem starting the computer. I have done it a couple of time and did not encounter problem controllong the mouse.
quite confused because touchpad works fine in safe mode and fails in normal boot mode.