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Rules on Additional Mailboxes - Should they work?

Hello,

My Outlook 2000 which connects to Exchange 5.5 has my own inbox but I also have to view 3 additonal inboxes,

This works fine but if I set a rule to say, move all emails from Experts Exchange to a specified folder, it does not work when mail arrives. Rules that are set do work for my main mailbox but not the additional one,

Is this just the way it is or is there something I can change?

Many thanks in advance
Jack

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JackHodson
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JackHodson
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1 Solution
 
travalCommented:
If the rules you are trying to run are server side rules (such as moving a message to another folder on the mailbox) then you can log into the mailbox and configure the rule, and then the rule should contine to run after you log off of that mailbox in Outlook.

However, if you are trying to move the messages OUT of the mailbox that it was received in, to say a PST file, then that is a client side rule and outlook must be opened and logged into that mailbox for the rule to run.

Rules in any Outlook profile are applied to messages that are received in the default delivery point, meaning the inbox of the primary mailbox in this case.  They cannot be run against other mailboxes that you are not currently logged into, but instead simply have permission to and are currently viewing.
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JackHodsonIT ManagerAuthor Commented:
Hi,

You say -->If the rules you are trying to run are server side rules (such as moving a message to another folder on the mailbox) then you can log into the mailbox and configure the rule, and then the rule should contine to run after you log off of that mailbox in Outlook.

Do you mean I should be able to configure this on the Exchange 5.5 on our server?


My main intension was to setup so that certain messages that come in to one of the additional inboxes is automatically moved to a subfolder of that same inbox it came in to. I understand that this can not be done in ms outlook but can be configured in the Exchange server.

Sorry - bit new to exchange etc.

Thanks
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travalCommented:
What you would do is create an Outlook profile for that mailbox.  Log into the profile and go to your rules.  Configure the rule which moves the message to the folder based on whatever criteria.  Make sure the rule doesn't say it is "client-only", and it should run on the server even when you are not logged into this profile.  So log out of the profile, and back into the mail profile which views this mailbox as an "additional mailbox"
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JackHodsonIT ManagerAuthor Commented:
Many thanks Travel, that makes sense
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