Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Lotus notes R5.0 Corrupted mailbox

Posted on 2005-04-28
Medium Priority
Last Modified: 2013-12-18
I have inherited a Domino 5.0 e-mail server.  I know how to add new users but that is about all.  Every once in a while, I will get a user mailbox corrupted error.  This has happened on three different mailboxes.  To fix it, I have shut down the Domino application and restarted it.  It fixes the mailbox but disrupts the other users as the Domino restarts.  How can I prevent this corruption and if it does happen, is there a better way to fix it?  When the mailbox is corrupt, it will not accept any e-mail.  
Question by:don_rowlett
  • 3
  • 2
LVL 46

Expert Comment

by:Sjef Bosman
ID: 13887491
What's the Domino version you use? If it actually IS 5.0, then upgrade asap to 5.0.8 or above. The earlier 5.0 releases were... uhm... less than optimal.

Author Comment

ID: 13887601
LVL 20

Expert Comment

ID: 13888287
I would maybe try some basic DB maintenance at first. From the domino console window you can type the following commands.

load compact <DBPath>\<DBName> (i.e. load compact mail\jsmith.nsf)

and you can also run..

load fixup <DBPath>\<DBName> as well as load updall <DBPath>\<DBName> and see if this helps.
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

LVL 46

Expert Comment

by:Sjef Bosman
ID: 13889219
R5.0.11 is a good release. Are you running Linux by any chance? There are some database problems in R5 on Linux, they are Linux distribution dependent. For the rest, perform indeed the usual compacting, fixing up and updating. No disk problems on the server, or memory issues?

Author Comment

ID: 13889355
It is running on a dedicated Windows 2000 server.  The server is low end (Pentium pro 200). I have not run any maintenance (companting, updating etc.) since I took over about a year ago.  I am also not sure the mail box size limit.  Two of the three that have been currupted are over a gig.  What kind of routine maintenance needs to be done?
LVL 46

Accepted Solution

Sjef Bosman earned 1000 total points
ID: 13889510
Routine maintenance? Apart from the usual kick on the behind when the user's mail database grows beyond a certain limit, there's not much to be done. The Pentium pro(bably) isn't to blame, memory is more critical when there are many simultaneous users.

I found a link for you: http:Q_20745034.html, if you don't read Portuguese, here's my guess: sync957p suspects lack of diskspace and a corrupt log.nsf.  

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

  In today’s Arena we can’t imagine our lives without Internet as we are highly used to of it. If we consider our life style just for only 2 min we found that face to face communication is swapped by e-communication.  Every Where from Works place to…
Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
this video summaries big data hadoop online training demo (http://onlineitguru.com/big-data-hadoop-online-training-placement.html) , and covers basics in big data hadoop .
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question