Symantec Mail Security 4.1 won't Uninstall trying to upgrade to version 4.6

Posted on 2005-04-28
Last Modified: 2012-06-21
We are currently running Windows Server 2003 SP1 with Exchange Server 2003 without SP1. We have IhateSpam, Symantec Mail Secuity 4.1 and Symantec Client Security 9.0

When attempting to remove Symantec Mail Security 4.1 I get an error

Failed to load C:\DOCUME~1\administrator\LOCALS~1\Temp\{A93F2B45-454F-4141-888D-52D9DFB6A16C}\MSVCRT.DLL

Symantec Mail Security 4.1 no longer works at all, and will not remove. After the uninstall attempt, Symantec Client Security 9.0 doesnt work either.

I can install the new version however, it asks me to specify my SMTP port. When I set it to 25 it says this port is in use try another.

If i disable Exchange SMTP, I can install it, however when Mail Secuirty 4.6 is running, I am unable to turn on SMTP in Exhange System Manager.

If i could get help with either, I would greatly appreciate it.
Question by:rlum905391
    1 Comment
    LVL 7

    Accepted Solution

    I would look at symantec's site to "Manually Remove" Mail Sec 4.1. I've had to manually remove symantec "Crapware" before and you're going to go through the registrey, delete files, etc....

    That is where I'd start BEFORE breaking your sever for good. Take your time and research and it will pay off.

    Featured Post

    Maximize Your Threat Intelligence Reporting

    Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

    Join & Write a Comment

    Use email signature images to promote corporate certifications and industry awards.
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
    In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

    729 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now