I can ping websites from the DOS prompt, but I cannot use a web browser to visit those pages.
Here is the error message when I use Internet Explorer 6.0:
The page cannot be displayed
Here is the error message when I use Firefox:
Alert! The connnection was refused when attempting to contact start.mozilla.org.
I have tried all the variations of ipconfig from the DOS prompt to try to resolve this problem:
nslookup from the DOS prompt DOES work. It returns several IP addresses.
I have also tried using the WinsockxpFix.exe tool, but to no avail.
I have also tried fixing Winsock problems manually by deleting the Winsock & Winsock2 Registry keys, rebooting, then installing TCP/IP via these steps:
1. Right-click the network connection, and then click Properties.
2. Click Install.
3. Click Protocol, and then click Add.
4. Click Have Disk.
5. Type C:\Windows\inf, and then click OK.
6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
7. Restart the computer.
Still, I cannot navigate to websites, using either IE 6.0 or FireFox.
I'm ready and willing to do anything you might suggest, and post any results here for diagnosis. Let me know, I'm out of ideas. Thanks.