[Last Call] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 5060
  • Last Modified:

Plug and Play Configuration Error

XP HOME PC Dell 8200 w/following error message at startup: Plug and Play Configuration Error
Current AGP IS NVIDIA G-FORCE 2MX (came w/Dell).
Already attempted steps in following post:

chkdsk /r  
chkdsk /p
fixboot C:

1 - Power down computer
2 - Unplug power cord
3 - Disconnect all peripherals except for keyboard, mouse, and monitor.
4 - Restart system

found addt'l info online:
Plug and Play configuration error
This error manifests itself on the newer Dell computers, such as the Dell 8200, Optiplex G-240, etc. The error seems to stem from the Nvidia graphics card and the Dell BIOS, which is included with the computer. Here is what we have found:
-If the Nvidia card is present, no other PCI graphics or video card can be used (the plug and play configuration error will appear). We tested this theory by inserting an ATI PCI graphics card and we received the same error by the Dell system. As well, we tried with a Matrox graphics card (PCI G450), to no avail. There was no RT2500 in the system while we tested.

If the Nvidia AGP graphics card is substituted for a Matrox or ATI AGP graphics card, then there are no longer any errors when booting up the system.

So, if you plan to use one of these systems, you cannot use the Nvidia graphics with the RT2500

Wanted to know if anyone has had same experience and whether ATI graphics card resolves problem.  The least expensive ATI  card "Best Buy" sells is $170.  If I'm going to spend that much on a video card, might as well invest in a new PC....?????
1 Solution
If you wanna spend money go to best buy.

If you wanna save money go to pricewatch.com
Basically, what the Plug and Play error is saying is that with the AGP Nividia Graphics card, you cannot also have a PCI graphics card installed as well.  Since this is not what you are trying to do, let's ignore this article and move on to resolving your problem.

Have you tried removing the graphics card and then reseating it?  This should allow plug and play to redetect and reassign resources to the card.

I am assuming you are using Windows 98 here, based on the age of the machine.

I'm actually not 100% sure what he's trying to do that's part of the problem.

Is this an existing setup that developed a problem or are you changing something and then the problem came in?
Did you add something new or replace something?? NIC, Modem, Sound Card? Anything???

If the system was moved (even if not) reseating the card is easy and good contact very well could be part of the problem.

You may have a resourse that is needed by the card being assigned to something else.
Unsually windows will move things around so everything works but not always.

Check in your BIOS to make sure you it selected to a Plug and Play operating system. (This shows up in various ways in the BIOS, some are just PnP vice not,,, some actaully name the OS.) If it wasn't set correctly to start with when you leave the BIOS make sure you select to reset configuration data. It defaults to not and happens on the next boot..
If it's not set to a PnP OS the system may be limited as to what resources it can move around and something won't budge to another setting (IRQ/DMA/....) to give the video card what it needs.

If that doesn't get anything after a couple of reboots go into the device manager and look for conflicts or devices that have no resourses selected at all.. Delete any problem devices and reboot windows to allow a fresh driver install and resourse asignments to of all those devices. Sometimes that will rearrange things and eliminate the problem.

If THA doesn't work try disabling devices in the Device Manager one at a time until the video card picks up. (Use some common sense, just pick the most likely problem devices and only kill one at a time.) It's a lot of reboots because you must for every device but it will help you find the conflict if windows can't/won't show you.
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

mdmcq5Author Commented:
This is a Windows XP machine.  I have attempted to reseat the video card already, didn't change anything.  Can not get into device manager to check on anything b/c it won't boot past the Configuration Error screen.  Nothing new has been installed/removed, etc...and yes to:Is this an existing setup that developed a problem.

no setting in the Bios for PnP.  tried a PCI videocard and system still went black after XP screen and restarted.
mdmcq5Author Commented:
Attempted repair from CD w/PCI videocard and all went well.  Repair didn't do anything w/the AGP card.
Closed, 250 points refunded.
Site Admin

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now