After moving Outlook Tasks  - Update List no longer works

Posted on 2005-04-29
Last Modified: 2008-03-06
One of my clients uses Outlook tasks which are assigned to him by other users. I tried to migrate this client (who is the owner of these tasks) into a PST by using the export function. However, I found that when I exported his Mailbox to a PST and then changed the default mail delivery location to the new PST, his reminders & tasks no longer send updates to the individual who originally assigned the task.  (They appear to be gone from the Update List)

Is there any way to preserve the Update list when migrating users from the server to a PST?

Exchange 5.5 SP4, Outlook 2002

Question by:michellerobin22
    LVL 104

    Expert Comment

    All the data is now stored outside of the server. This means that Exchange cannot work with it. You will also be unable to use calendaring as that information isn't stored on the server either.
    To use the collaboration features of Exchange all the key data must stay on the server.


    Author Comment

    Hi Simon,

    Most of my clients are working from PST's. They also use Tasks, which seem to function and update fine without being on the server. I can even copy the pst to any machine and the tasks will function as long as Outlook uses the same exchange username.

    However if I copy the assigned Tasks from one PST to another and keep the same username, I get the problem where tasks are no longer updated. It seems that you can not copy tasks from PST or Server to another PST or server. Any idea why it happens when the server is not involved?


    Author Comment

    Just to clarify.....what I meant was I cannot evern copy from 1 PST to another PST or from Server to PST and keep the Task Update list intact...
    LVL 104

    Accepted Solution

    Basically by moving the task to another file (be it anther pst file or back to the server) the link is being broken. Ever item in tasks, contacts etc has a unique identifier. While you could have 100 tasks all called "Call Joe on Monday", as far as Exchange is concerned they are all different. The title is the same - that is all.

    Once you remove the item out of Exchange, Exchange no longer has control over it. Even putting it back in to Exchange will not help because Exchange doesn't know that it is the same thing. It is just a new item that happens to have come in via an import.


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