Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

The Citrix Metaframe you selected is not accepting connections.

Posted on 2005-04-29
24
Medium Priority
?
29,077 Views
Last Modified: 2011-08-18
Cannot access published apps on new Citrix Metaframe XP installation.  Username, password and domain all authenticate because I am able to see the published apps.  When I double click on one of them it says:

Initializing...

Connection in progress...

Then a message box that reads "The Citrix Metaframe you selected is not accepting connections."

Any ideas?
0
Comment
Question by:ewhitaker
  • 10
  • 7
  • 3
  • +4
24 Comments
 

Author Comment

by:ewhitaker
ID: 13898220
Increasing point value as this is an urgent matter.
0
 
LVL 5

Expert Comment

by:scrmcna
ID: 13898625
How are you connecting to the applications, through NFuse?  Either way, you can see the applications, you don't actually authenticate to the server until you try to run those applications.  Can you connnect to the server without using the published apps?  You know, when you connect and it's like a terminal server, you log on and get the server desktop?
0
 
LVL 2

Expert Comment

by:LarryHo
ID: 13898944
From the Citrix KB: http://support.citrix.com/kb/entry.jspa?externalID=CTX127867

Verify your issue is similar before messing with the registry.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 2

Expert Comment

by:dazer1virginia
ID: 13910920
It sounds like it might be a Terminal Server licensing issue.  Do you have Terminal Server properly configured with a separate license server?  
0
 
LVL 6

Accepted Solution

by:
BILJAX earned 2000 total points
ID: 13915064
0
 

Author Comment

by:ewhitaker
ID: 13938718
I am using NFuse to connect.  I cannot open published app or the servers desktop through citrix regardless of what logon I use.  I can however get into the server through terminal services.  The server is a Win2k3 box and the firewall is opened on 1494 and 3389.  I rather not open more if I don't have too.  I have another network that runs Citrix Metaframe XP through 1494 without any additional ports open and it does just fine.

I tried the registry hacks in the links above and they didn't seem to work.  The server is mission critical so anything that causes me to reboot I will need to schedule downtime.  that's why it's taken me so long to post.

All the licenses are showing as activated in the software and on the MyCitrix site.

Do you think its a firewall issue?  
0
 
LVL 6

Expert Comment

by:BILJAX
ID: 13938912
You have to have 2598 open if it's later than release version 3.


AC
0
 

Author Comment

by:ewhitaker
ID: 13940154
It is release 3.
0
 
LVL 6

Expert Comment

by:BILJAX
ID: 13940220
then you need to forward port 2598 to the server.
0
 

Author Comment

by:ewhitaker
ID: 13941804
I opened 2598 and am getting a different error when I try to open a published application but the same error if I try to open the servers desktop through citrix.  When trying to open a published app I receive the following error:

"Cannot connect to the Citrix MetaFrame server.  There is no Citrix Metaframe server configured on the specified address"
0
 
LVL 6

Expert Comment

by:BILJAX
ID: 13941878
Do you have the box "Accept Connections" checked under the management console?

don't forget to set the ALTADDR for the "public ip" address.

http://thethin.net/faqs2.cfm?id=205&category=3&sortby=date

The manual:

http://download2.citrix.com/FILES/en/products/client/ica/current/docs/os2/icaos2.pdf


AC
0
 

Author Comment

by:ewhitaker
ID: 13944854
Forgive me.  I'm brand spanking new to setting up Citrix.

Where is the "Accept Connections" button in the management console?  Looked all over the place in there and on Google to but didn't see anything that looked like what you are talking about.

I did change the ALTADDR to the public, that had not been set yet.  Still the same error messages but I am working my way through the documents in the links you posted.

Thank you, for sticking with this.  I really do apprieciate the help.
0
 
LVL 16

Expert Comment

by:ellandrd
ID: 13975475
Goto citrix mamagment --------->   log in

Right click on the citrix server name at the bottom left of console

Select properties

Select  metaframe xp setting

check allow logins tick box
0
 

Author Comment

by:ewhitaker
ID: 13977242
Thank you.  I found it but it was checked already.  I've done some further testing and I cannot get in using NFuse but I can access the servers desktop using an ICA client.  However when I do that I get an error saying that there isn't any licenses.  

I have 5 licenses though and they activated.
0
 
LVL 16

Expert Comment

by:ellandrd
ID: 13977289
You checked your TS licesces is it up and running etc
0
 
LVL 6

Expert Comment

by:BILJAX
ID: 13977310
Citrix requires a 1to1 Windows TS license for every Citrix CAL.  

So you would also need to have 5 free Windows server Terminal Services License free to use all 5 citrix licenses.


AC
0
 

Author Comment

by:ewhitaker
ID: 13977331
I only have the 2 TS licenses than what came with Win2k3 but I can remotely administrate it through an RDP connection.
0
 

Author Comment

by:ewhitaker
ID: 13977351
So far I only need to use one Citrix CAL.  Will I still need additional TS licenses for just one connection?
0
 
LVL 6

Expert Comment

by:BILJAX
ID: 13977396
It wouldn't hurt.
0
 
LVL 16

Expert Comment

by:ellandrd
ID: 13977433
TS cal will be used in RDP as well some might have a lease time on them as well
0
 
LVL 6

Expert Comment

by:BILJAX
ID: 13977474
every RDP session you open, takes one license.


AC
0
 

Expert Comment

by:mwrye
ID: 13980955
Are you running this through a Firewall?  Did you NAT the Server Address through the Firewall?

Did you set the AltAddress:  set the altaddress by typing altaddr /set x.x.x.x at a command prompt on the server (the internal address is the inside LAN Address and the AltAddr would be the Natted External Address).

Monica
0
 

Author Comment

by:ewhitaker
ID: 13986039
Yes, the server is behind a firewall.  I did NAT the servers address through the firewall.  The altaddress has been set to the outside IP address like BilJax had mentioned.

I am wondering though, if you need TS CAL for every Citrix CAL then what is the point in using Citrix?  If all I want to do is publish apps will I still need a TS CAL for each Citrix CAL?
0
 

Author Comment

by:ewhitaker
ID: 14086426
Got it working.  The problem was licesning activation.  Being new to Citrix I actived the license for the wrong version.

PEBKAC

Anyhow, since none of the posts discuss the actual solutions I'm awarding points to the person giving the most effort.

Thanks BILJAX.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

#Citrix #Citrix Policies #XenDesktop #VDI #POC #Citrix Univeral Printer Driver #Citrix UPD
Citrix XenDesktop 7.6 Citrix Policies Graphics
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question