?
Solved

BIOS - XP OS ?  CPU Spike causing intermittent hang - continuous

Posted on 2005-04-30
6
Medium Priority
?
443 Views
Last Modified: 2008-01-09

Hardware: HP Pavilion ZE4258 [laptop]
Processor: AMD Athlon XP 1.05 GHz [2200+]
OS: MS Windows XP Pro 5.1.2600 SP2
BIOS Version: KA.M1.34  [17.12.2002]  SMBIOS 2.3
Memory: 512MB
HD: 40GB

Other software installed: None [clean XP Pro install]

The Symptoms:
Whilst typing in wordpad for example, every 3 seconds or so, the system freezes, then continues.  So if you're typing, every few words will have missing letters.
If you move the mouse around, again every 3 seconds or so, it freezes, then continues.

Task manager shows a periodic CPU spike every few seconds, going from approx. 2% to 19-23%.  I had a look at processes running but could not detect anything unusual placing demands on CPU.

The machine belongs to a friend and came with XP home installed.  In an effort to remedy, I did a clean install of Windows XP Pro, full NTFS format etc, replaced memory [new memory I know to be good] and tested.  Problem is still there.  

I can't find any resource conflicts I/O, IRQ or memory.  

The only thing I can think of is a BIOS issue??  If anyone can help, I would be most grateful.

Thanks

Mocquery.



0
Comment
Question by:mocquery
  • 2
4 Comments
 
LVL 4

Expert Comment

by:rajeev_nice
ID: 13901419
r u using Broadcom Netowrk adaptor anyway in ur machine..??? Similar behaviour is observed with one IP monitoring program resident when u install Broadcomm Network adpator.

Another culprit cud be the Anti VIrus software u may have installedor an antispyware agent or something like that.

Open taskmanager and sort the list on CPU usage in descending order. Then closely monitor the top 2-3 images... 1 wud surely be "System Idle PRocess".. not down any other process taking anything more than 2-3% usage. if you dont see any suspecious program.. then click Performance Tab on TaskMAn and select View-> Show Kernel Times. Nowu will see added Rad Band which shows Kernel Usage. If u see Kernel and Actual CPU Usage movin in tandem then surely something is wrong with ur Drivers and/Or OS... otherwise there must be something running in stealth mode eating ur CPU.... cannot rule out a Virus/Trojan or a KeyLogger.

Gud Luck.
0
 

Author Comment

by:mocquery
ID: 13902112
Frustrated at all other attempts to resolve, I carried out BIOS update [located on HP's site] and this has resolved all issues.  Phew....

Thanks anyway Rajeez.

Please close this question.

Thanks

0
 
LVL 4

Expert Comment

by:rajeev_nice
ID: 13903749
gr8 that u got everything working.

Cheers.!!
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 14299141
PAQed with points refunded (500)

modulo
Community Support Moderator
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hello I read in a discussion about a person who configured a very simple mirror RAID with two hard drives; the system and data were on the same partition. He asked how to repair the system as it was not booting up anymore. In his case running …
Just about everyone has an old PC laying around.  Ask anyone in the IT industry, whether they are a professional or play in it as a hobby.  From outdated Desktops to cheap "throwaway" laptops, they are all around and not as hard to "fix up" as you m…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question