How good/needed are the PCTools programs?

Posted on 2005-04-30
Last Modified: 2013-12-04
I posted this in Applications and got no answers (needs to be closed but have no one to award points so it sits as an open question).

I got RegMech and SpywareDoctor from PCTools, and the latter is not behaving. SD will kill off perfectly good and needed programs I found out. Now I have to read line by line to protect my programs! The company will refund money, but I am wondering if I need these in addition to the following running nicely onboard:

Adaware, Spyblaster, Stinger, Spybot, Avast!, Pest Patrol, Hijack This, Zone Alarm for firewall AND antivirus control and Symantec's WinDoctor program which is great for Registry boo-boos and missing shortcuts, etc.

All of the above were working very well until three weeks ago when I was bombarded with some very nasty things (you name it, I got it!). Now things are all cleaned up, and it was not just because of PCTools programs but rather running all the others in regular and safe modes over and over this past week.

I'm thinking I may have gotten into overkill. With the two PCTool programs (or maybe just the Doctor one) things I need to run/load are not (i.e., my ScreenShot Program refuses to work if SpyDoctor is loaded, and usually won't run even if it's not. If I disable it (rename the extension of the program to .tem) the needed SS program will run. I depend on it a LOT! Saves volumes of paper. Very cool program I got years ago and continues to run in all versions of Windows so far!

Anyway I think PCTools MAY be causing more problems than the two programs are helping in that it does "funny" stuff with other spyware (and perhaps others as I get things settled down, run those programs and suddenly I'm getting nasty messages from I.E. and O.E. again until I run the setup and programs again (other than the PCTools programs).

So the real question is: Shall I go ahead with the refund? I paid $60, and I truly can ill afford it right now. I'll keep them but ONLY if someone can figure out how to make those two make nice like all the other programs are doing.


Question by:Lindsay37
    LVL 5

    Expert Comment

    My personal opinion is that if a new software utility gives me fits I no longer want to fool with it unless it is FREE.

    I bought one utility that gave my system indigestion until I took it out.  By then it was too late for a refund.

    Some of these add-on "after market" things are incompatible with each other, and some are incompatible with essential programs in the operating system.

    One thing that can go VERY wrong is when a utility program installation substitutes an older version of a DLL file for a perfectly good newer version that was already on the computer.  It is impossible to keep track of these things.  Then, when you uninstall the bad guy, the bad version of the common DLL file remains to haunt you, and you aren't even aware of the change.

    If you have an older, slower computer, with less free memory, it may not cope well with newer utilities that are really designed for newer computers.  Some of the anti-virus programs are like that.

    Both PCTOOLS and NORTON sold out to SYMANTEC several years ago, and both have slid downhill ever since.


    Author Comment

    Thanks. PCTools is refunding all the money! They seem very good and responsible.

    I like my freebie programs which were recommended right here. They all work together just fine. I don't know what hit this system three weeks ago, but I had everything you can name. Gone now. System is working really well, and when it was at its best I did another backup using the ERDNT tool! I like that thing. It has saved my neck more than once!

    I do like the Norton (older CD) utility that runs thru the registry. It does no harm. I look at anything it proposes, and so far it's not been wrong. Mainly it is catching lines no longer needed as programs are gone or links that no longer work or shortcuts now moved or gone. Just cleans it up a bit.

    Thanks a bunch.

    Author Comment

    Hey, I went to close this, and there is no place I can find (like I used to) to give the points and close out! What's up with this? Thanks!!!

                                                     HELP NEEDED HERE! :) (See on how to close this)

    Also, how do you close a question that was never answered, but it has points? Can't find that one either.

    LVL 5

    Accepted Solution

    There should be  a place for each question where you can ACCEPT an answer.  Also, you can split points now.

    You aren't charged points if you ask a question in Community Service where a moderator will help you close a question.
    LVL 5

    Expert Comment


    I continue to use some parts of Norton System Works, but have abandoned the anti-virus part.  A long time ago I used PCTOOLS, but that version became obsolete because of changes in computer architecture.

    A final note for you ...

    Expect computer architecture changes in new models coming down the pike will make more old software obsolete.  Especially as manufacturers migrate more toward 64 K partition size.

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