Software dissapears

I am trying to install new software ON XP machines residing on 2000 A.D  The software installs itself without any problems - including shortcuts,  but when restarting the pc the software dissapers. Copying the shortcut to c:\documents and settings \all user\desktop didnt help. I persumed its a group policy issue, and actually I did changed some hives on the group policy a short time before the problem  but I failed to find any key answering that probelm.

Anyone?
yovalyAsked:
Who is Participating?
 
EricIT ManagerCommented:
I have not used mandatory profiles in a long time.... from what I remember it discards any changes to the desktop/start menu when you log off. hence "mandatory"

hmmm...  if you were to manually copy the shortcut into there folders (assuming they on a network share) when they were not logged on would it stay?

The app is probably installed, its just not allowing the shortcut to be saved.
0
 
EricIT ManagerCommented:
Hi yovaly,
they using mandatory profiles or something that is not allowing changes to the desktop and or startmenu?

Good luck!
0
 
yovalyAuthor Commented:
Yes , but  I did manage to install softwre including shortcuts on the past.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.