Windows 2003 Certificate Services no longer working after upgrading to Windows 2003 Service Pack 1

Posted on 2005-05-02
Medium Priority
Last Modified: 2010-04-18
I am quite confident that this started occuring directly after the 2003 sp 1 install however, I cannot gurantee it.  The following error is displayed on all clients when requesting user or computer certificates from any of our internal certificate servers.  The CA is started and I do have permissioon to request certificates.  This is abviously a very generic error.

The certificate request failed because one of the
following conditions:
- The certificate request was submitted to a Certification Authority (CA)
that is not started. (OR)
- You do not have the permissions to request certificates from the available
Question by:Niro77
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LVL 51

Accepted Solution

Netman66 earned 2000 total points
ID: 13911484
Try this at a CMD prompt on the SP1 server:

1.     certutil –setreg SetupStatus –SETUP_DCOM_SECURITY_UPDATED_FLAG
2.     net stop certsvc
3.     net start certsvc

This is from the release notes over here: http://support.microsoft.com/kb/889101

Specifically, it mentions this in the section at the end under this heading: "Certificate Services: Effects of security enhancements to the DCOM protocol"

Give it some time to replicate and/or stabilize before doing anything else.  It took about 4 hours on another poster's network before this change fully converged.



Author Comment

ID: 13921896
Unfortanately I tried this and nothing resulted after a few hours.  I will try requesting a certificate again tomorrow and see if any results change.
LVL 51

Expert Comment

ID: 13923054
Just for good measure, reboot the server.

Let me know.


Author Comment

ID: 13935993
I have rebooted all 3 certificate servers.
LVL 51

Expert Comment

ID: 13937855
Are all 3 servers running a CA?  Are they all Server 2003?  If so, it will be necessary to install SP1 on them all and run the fix.

The RPC and DCOM security is much tighter and also different from pre-SP1 and Windows 2000 servers.


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