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Retrieving address book and email from Outlook Express and Outlook 2003

Hello,

Last night, I upgraded(not a full install) some pc's running with XP Home to XP Pro and joined them to the domain. Now the user is running Outlook 2003 but I was not able to get all their email and address book.
Prior to the upgrade  
1. One user was running Outlook Express 6.0
What I did was rename their *.pst file and dropped it in their new profiles app data...outlook etc but I think the real problem is that I have not exported everything from express to outlook prior to the upgrade. I did try to log in as the local user when they were in a workgroup and opened OE but the mail and address book did not show up. I have not deleted any profiles or anything so the stuff should still be there. Tell me exactly where outlook express 6.0 address and mail files are stored and how do I retrieve them.

2. Another user was running Outlook 2003 prior to the upgrade. Does *.pst file store all mail and address book? Can you help me in retrieving that as well. Contacts is the main priority.

Thanks for a prompt reply.

Biren
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birenshukla
Asked:
birenshukla
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2 Solutions
 
glenn_1984Commented:
I believe Outlook express uses a .wab file.
Outlook .pst file does have contacts and email.
A file search will find it for you, but it is normally under \documents and settings in a sub sub folder.

You can export and import both.
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travalCommented:
Here are the typical locations:

Outlook Express Address Book:
c:\documents and settings\<username>\application data\microsoft\address book\<username.wab>

Outlook Express Email:
C:\Documents and Settings\<username>\Local Settings\Application Data\Identities\<bignumber>\Microsoft\Outlook Express\<*.dbx>
(there is one .dbx file for each folder in Outlook Express, ie outbox.dbx, inbox.dbx...)

Outlook Email and Contact info:
c:\documents and settings\<username>\local settings\application data\microsoft\outlook\<*.pst>
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birenshuklaAuthor Commented:
I will try that this evening. However, with Outlook 2003 the users have already started using and have a bunch of email already stored in their current pst file. All I want to do is restore their contacts. Essentially I need to do a merge. Is it possible? What route should I take?
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glenn_1984Commented:
If you have the old .pst file you can append/import just the contacts.
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birenshuklaAuthor Commented:
I will try that as well.
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birenshuklaAuthor Commented:
I was able to retrieve all the OE mail and contacts....however I am still having trouble on an Outlook client. Previously, he used to log in as owner when computer was in a workgroup. I had made a copy of his *.pst and put it in his new profile. I got all his email but when he clicks on Contacts on the Outlook 2003 client, he gets a message saying either the file associated with address book was moved, removed or there is permission problem. Now, if there was a permission problem how would I be able to access his email. I know that all the information is tied in the same file....

Any ideas?

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travalCommented:
Go to TOOLS->EMAIL ACCOUNTS->VIEW OR CHANGE EXISTING DIRECTORIES OR ADDRESS BOOKS and remove the Outlook Address Book.

Close and restart Outlook.

Go back to the same location, and add the Outlook Address Book.

Close and restart Outlook.

Verify the contacts folder is now available.
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birenshuklaAuthor Commented:
Thanks Traval. I did not have to take the steps you mentioned. They were all there last night. I just got a confirmation. But thanks for your prompt reply. On a side note, We do not have exchange and so of these mailboxes are getting really big. Would like to backup them up? what do you recommended?
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glenn_1984Commented:
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travalCommented:
If you right click on the PST file ( in the folder list view ) and choose properties, then advanced, see if it says is is Personal Fodlers File (77-2002).  If so it has a max size of 2gb (you can verify the file size by clicking "folder size" rather than "advanced" on the Properties screen).  If it is an Outlook 2003 PST file it doesn't have the 2gb limit.

As far as backing up goes, you can just copy the PST file to a network share or CD.  You have to have Outlook closed in order to do this, by the way.

However, beyond backup performance is also an issue.  Having a very large PST file open in Outlook makes it less responsive.  So I would recommend both backing up the data, and turning on autoarching to clear out deleted items and sent items from the primary PST file that is always open in outlook.  Set it to archive data from those folders after, say, 60 days.  While the information is still available by opening the archive folder, it is not always open in Outlook which speeds up performance.

Description of the AutoArchive feature in Outlook 2003 (830119)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;830119

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