[Last Call] Learn how to a build a cloud-first strategyRegister Now


Windows 2000 Terminal Server Print Spooler stops automatically

Posted on 2005-05-02
Medium Priority
Last Modified: 2010-04-14
I have a client that has a laptop running Windows XP.  He travels to 2 sites for work and when he goes to 1 of the sites, logs in, the print spooler service stops (sometimes) on the terminal server (Win2k TS) and no printers show up and anyone that is logged in the TS can no longer print(obvious, printers don't show up).

What may be causing this though? His laptop is set up to not join a domain because he roams from site to site.

The problem happens after he logs in the TS from the remote site.
Question by:baconyi
  • 2
  • 2
LVL 16

Accepted Solution

robrandon earned 500 total points
ID: 13912279
Perhaps it is trying to install a print driver for a printer installed on his laptop, and something in the driver is causing the spooler to crash.  Check the event log for errors.  Update the printer drivers on the Terminal Server.

Author Comment

ID: 13918435
Going there today, will try to do those things.  I've been reading up on what may be causing the problems and there are a few other things I can try too.  Will get back yo you.

Author Comment

ID: 13936505
Thanx for the input, the problem was not exactly the same but similar.  You were right about the laptop trying to install a printer when connected, but it was not because it was corrupt.  The problem is that he had his computer set up to print off a network printer through a tcp/ip port, which when he connected at the remote site, it was a different ip range from his main office so it threw off the server's printers.

LVL 16

Expert Comment

ID: 13937170
Good to know.  Thanks for the points.

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This holiday season, we’re giving away the gift of knowledge—tech knowledge, that is. Keep reading to see what hacks, tips, and trends we have wrapped and waiting for you under the tree.
this video summaries big data hadoop online training demo (http://onlineitguru.com/big-data-hadoop-online-training-placement.html) , and covers basics in big data hadoop .
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question