Windows 2000 Terminal Server Print Spooler stops automatically

Posted on 2005-05-02
Last Modified: 2010-04-14
I have a client that has a laptop running Windows XP.  He travels to 2 sites for work and when he goes to 1 of the sites, logs in, the print spooler service stops (sometimes) on the terminal server (Win2k TS) and no printers show up and anyone that is logged in the TS can no longer print(obvious, printers don't show up).

What may be causing this though? His laptop is set up to not join a domain because he roams from site to site.

The problem happens after he logs in the TS from the remote site.
Question by:baconyi
    LVL 16

    Accepted Solution

    Perhaps it is trying to install a print driver for a printer installed on his laptop, and something in the driver is causing the spooler to crash.  Check the event log for errors.  Update the printer drivers on the Terminal Server.
    LVL 7

    Author Comment

    Going there today, will try to do those things.  I've been reading up on what may be causing the problems and there are a few other things I can try too.  Will get back yo you.
    LVL 7

    Author Comment

    Thanx for the input, the problem was not exactly the same but similar.  You were right about the laptop trying to install a printer when connected, but it was not because it was corrupt.  The problem is that he had his computer set up to print off a network printer through a tcp/ip port, which when he connected at the remote site, it was a different ip range from his main office so it threw off the server's printers.

    LVL 16

    Expert Comment

    Good to know.  Thanks for the points.

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