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Receiving Delayed Write Failure

I have a Windows 2000 Professional Machine acting as my server on my network.  Entire network is Peer-to-Peer.  This machine has a P4 1.7 GHz & 1GB of ram.  It has a primary HD of 30GB with over 25GB Free.  I also have two USB 2.0 Hard Drives attached to it.  One is 80GB & the other is 250GB.  The 80 is shared out as the company shared drive.  The 250 is used solely for the 80 to sync all data to at night.  

My problem is that sometimes when I’m on a computer that has the shared drive mapped (80GB Drive) I get delayed write errors.  Sometimes the only way to fix it is to reboot the client computer.  Never the less it has done the same thing on all client computers at least once.  It mainly only does it when I’m using programs like QuickBooks Pro 2005 & QuickBooks Customer Manager.  Thanks in advance.
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GTKINC
Asked:
GTKINC
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1 Solution
 
CallandorCommented:
Check in device manager if power saving is enabled for USB devices.  This is useful for a laptop, but causes problem with a desktop losing connectivity.  You may need to check the drive itself, connected directly to an IDE controller with the diagnostic program from the manufacturer:

Maxtor/Quantum http://www.maxtor.com/en/support/products/index.htm
Fujitsu http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic
Samsung http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
Seagate http://www.seagate.com/support/seatools/index.html
Western Digital http://support.wdc.com/download/index.asp?cxml=n&swid=1
IBM and Hitachi http://www.hgst.com/hdd/support/download.htm#DFT 

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GTKINCAuthor Commented:
If i connect it directly to IDE then I will have to take it out of the case right?  Its in a factory case from Maxtor.
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GTKINCAuthor Commented:
Check the power saving option and it wasn't enabled.
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CallandorCommented:
Can the case be opened?  You need to connect it directly to IDE because the USB electronics may contribute to the problem.
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GTKINCAuthor Commented:
Not sure but I will try it and let you know.  
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WatzmanCommented:
I've seen this exact problem several times, it has always been a hardware defective external USB to IDE adapter board (in the external case).
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GTKINCAuthor Commented:
I moved all of the files to another brand new external Hard Drive, USB 2.0.  I'm having the same errors.  Any other ideas Ladies and Gents? :)
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WatzmanCommented:

When you say "another .... drive", do you mean another drive installed in the same cabinet (with the same USB to IDE converter), or do you mean another entire external drive (where "drive"="drive" PLUS USB-to-IDE converter)?
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GTKINCAuthor Commented:
An entirely new external HD to include case and HD.
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GTKINCAuthor Commented:
is it possible that it could be the network card in the server computer going bad?  
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CallandorCommented:
Are you connecting the USB drive to a separate USB card in the server, or motherboard?  The USB port could be bad, so if you can replace it, try a new one.
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GTKINCAuthor Commented:
It connects to the motherboard.  The LAN driver is "Intel Pro Set"  I checked some of the settings today and it had an option for allowing for low power mode when system was idle.  I unchecked that box.  So far so good.  I'll keep ya'll posted.
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WatzmanCommented:

I don't believe that this is a network problem.  If it was, you would get a network error message (perhaps in addtion to the delayed write message, but I still think that there would be a clear indication of a network problem).  In fact, I've had problems with a number of USB external drives (no network involved), and the delayed write error message is exactly the error message that I've usually seen.

You could have a bad USB port, or you could have some marginal incompatability between the USB to IDE converter boards (in the cases) and the particular USB port in the comptuer.  In the cases I've seen, the USB to IDE converter has been defective rather than incompatible, but I've heard many reports of incompatability also (the difference being, if it's defective, it will fail with all host comptuers; if it's incompatible, it will work with some but not others (although, some would argue that an incompatible adapter is a defective adapter).
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GTKINCAuthor Commented:
I'll try another USB card and let you know.
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GTKINCAuthor Commented:
Ok, I replaced the NIC card and checked the disk on the server.  Still getting the errors.  Now i think it may be the comptuer i'm using.  Below is the error that i'm getting in event viewer.

{Delayed Write Failed} Windows was unable to save all the data for the file \Device\LanmanRedirector. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
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CallandorCommented:
What device or software is the redirector associated with?  I seem to remember something like that.
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GTKINCAuthor Commented:
I'm not quite sure what you're asking.
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CallandorCommented:
Do you know what installed \Device\LanmanRedirector?  That's not a normal Windows device.
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GTKINCAuthor Commented:
Not sure.  I beleive it may have been an Intel Pro Set driver.  I've uninstalled it.  Can I export my entire event viewer log and upload it for viewing?
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CallandorCommented:
It depends on how big it is - if it's over 100 lines, it may make this thread somewhat unwieldy and the log will be difficult to go through.  Otherwise, go ahead and post it.
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GTKINCAuthor Commented:
i've placed the logs on a website below are the links to them.

http://cookshc.com/sys.txt

http://cookshc.com/app.txt

Thanks in advance.
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GTKINCAuthor Commented:
Any one had any luck with these event logs?  FYI I've replaced the NIC and the USB Drivers.  Are there any known problems with sharing USB drives like I am?
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CallandorCommented:
The sys.txt file seems to be saying that you have two machines on the network with the same name - I don't know if that would contribute to your problem, but you might want to check that.
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GTKINCAuthor Commented:
I noticed that.  There aren't any other machines that have the same name nor the same IP Address.  I have recently shared a folder off of the IDE drive.  I'm going to see if it continues to give me issues.  If not then maybe something with the USB controler on the board would be causing the problem (even though i've placed a USB card in the computer).  If it stops then I guess maybe something is wrong with the MOBO.  If not, I don't know.
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GTKINCAuthor Commented:
Ok, it has to be something with the Network relating directly to this computer.  It is staticly addressed.  I have replaced the Nic Card.  So far I'm still getting those error.  I know its network related becuase as soon as my program dies that is shared from that computer, I can no longer access anything else on that computer, VNC, FTP, etc.  
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CallandorCommented:
Perhaps a corrupt network driver?  Try uninstalling it and reinstalling.
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GTKINCAuthor Commented:
I tried that a short while ago.  I get the same problems using onboard and an add-on nic card.  I'm going to try replacing the motherboard today or tomorrow.  Is there anything anyone can think of that would be on the motherboard that would be causing both types of NICS to fail?  Thanks in advance.
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GTKINCAuthor Commented:
I'm still debating on replacing the motherboard.  Anyone think that could help or what not?  This machine works as my server and I don't want to take the chance of messing anything up unless I have to.
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GTKINCAuthor Commented:
I finally replaced the motherboard and I'm still getting the same thing.  This machine has very little 3rd party software installed on it.  I've replaced the NIC and about any other thing that could affect this.  Someone please help!  Next I guess i'll try to rebuild the machine.  Thanks in advance.
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CallandorCommented:
Does it happen without the USB drives attached?  If it doesn't, perhaps the USB drives are powering down, or the USB controller is turning the power off.
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GTKINCAuthor Commented:
I'm not sure haven't tried that.  However, somewhere in the above, sometime ago, I did share a folder off of the IDE drive and got the same errors.
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GTKINCAuthor Commented:
Like I was saying, other than a backup program, VNC and virus protection, these are the only programs installed.  Would it make a difference reinstalling the OS?  At this point I'm almost ready to try anything.  I just don't want to have to recreate all permissions and what not.
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CallandorCommented:
Try a less drastic solution and do a repair install - this will keep your programs and data, but you will need to reapply any updates and service packs: http://support.microsoft.com/default.aspx?scid=kb;EN-US;292175
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GTKINCAuthor Commented:
Simple fix.  Never thought about that.  Will try and will let you know.  Thanks for the prompt responses.
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GTKINCAuthor Commented:
Tried the repair and the entire system went tits up.  So since it had already died I decided to do what I had been putting off.  Upgrade to W2K3 Server.  I'm working with it.  So far since I've had it up, I had a network break once.  However I think that may have been a fluke.  Further more I beleive it may have been VNC all along.  Not sure.  I'm using remote desktop now.  Finally if it isn't any of the above and i've replaced the motherboard and NIC and i'm still having the same problems, the only thing that is in this computer now from the old build is the old primary HD.  The "shared drives" I was using are temporarily hooked to another computer.  Thanks for sticking with me Callandor
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CallandorCommented:
Ok, at least you seem to be making some progress.
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GTKINCAuthor Commented:
Thanks again Callandor for hanging in there with me.  I've had the server up and running with W2K3 for awhile now and have yet to have any delayed write failures.  I guess it needed to be rebuilt.  Thanks.  Now i'm fighting with DNS.  Thanks again.
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