MS Word 2000 won't print envelope

I am running MS Office 2000 professional (SP-3) on a Windows XP (home edition) dell machine.  Everythign works fine, except when I go to print envelopes in word.  Word will print letters just fine, but when I go to print envelopes using word, the printer goes through all the motions and sounds like it is printing, but puts no ink on the envelope.  I have also tried printing an envelope but just running a regular 8.5 x 11 piece of paper through and still nothing prints on the paper.

I later noticed that WordPerfect was installed on the machine from the factory.  I tried printing envelopes in WP, and got the same results.  

I'm at the point where i'm ready to go buy a new printer to see if that is the problem, but since it will print regular letters, just not envelopes (even when letter paper is inserted instead of an envelope) I just want to be more confident that the printer is the problem.

Any ideas?  I have tried running the repair on MS Office, but that didn't fix it.  I also tried downloading all the latest updates from microsoft office website, but still, no envelopes print.
hhSATXAsked:
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Joanne M. OrzechConnect With a Mentor Manager, Document Services CenterCommented:
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cyberdevil67Commented:
Hi hhSATX,

 wow, can't say I have seen anything like this before... Sure the ink is not invisble ink. Are there any errors that the printer is maybe not printing on the envelopes.

Cheers!
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Joanne M. OrzechManager, Document Services CenterCommented:
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