?
Solved

MS Word 2000 won't print envelope

Posted on 2005-05-03
6
Medium Priority
?
239 Views
Last Modified: 2008-03-17
I am running MS Office 2000 professional (SP-3) on a Windows XP (home edition) dell machine.  Everythign works fine, except when I go to print envelopes in word.  Word will print letters just fine, but when I go to print envelopes using word, the printer goes through all the motions and sounds like it is printing, but puts no ink on the envelope.  I have also tried printing an envelope but just running a regular 8.5 x 11 piece of paper through and still nothing prints on the paper.

I later noticed that WordPerfect was installed on the machine from the factory.  I tried printing envelopes in WP, and got the same results.  

I'm at the point where i'm ready to go buy a new printer to see if that is the problem, but since it will print regular letters, just not envelopes (even when letter paper is inserted instead of an envelope) I just want to be more confident that the printer is the problem.

Any ideas?  I have tried running the repair on MS Office, but that didn't fix it.  I also tried downloading all the latest updates from microsoft office website, but still, no envelopes print.
0
Comment
Question by:hhSATX
  • 2
3 Comments
 
LVL 9

Expert Comment

by:cyberdevil67
ID: 13917852
Hi hhSATX,

 wow, can't say I have seen anything like this before... Sure the ink is not invisble ink. Are there any errors that the printer is maybe not printing on the envelopes.

Cheers!
0
 
LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 13917853
0
 
LVL 37

Accepted Solution

by:
Joanne M. Orzech earned 1000 total points
ID: 13917896
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Selection object is designed for user interaction. It has a Range property, so it can be used in most places that a Range object can. Recorded macros must use the Selection because they are simply copying what the user is doing. A Range prope…
This article describes how to use the Send to Mail Recipient command. The instructions apply generally to Office 2007 and later versions, but Microsoft® Word 2013 was used for the specific steps and figures.  What is Send to Mail Recipient? Send…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
This Micro Tutorial well show you how to find and replace special characters in Microsoft Word. This is similar to carriage returns to convert columns of values from Microsoft Excel into comma separated lists.

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question