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OS X Server not showing FireWire Drive

I have a drive that I have plugged into an Emac and a G4 tower and they recongnize and mount the drive and put it on the desktop.

Howerver, I plug it into the front port of the 1U OS X server, use remote desktop, and the drive does not show up. Check Disk Utilities and it is not listed in there as unmounted. Check the system profiler and look at the FireWire connection and the drive is listed there.

I realy need to get this drive on the server immediatly. I need to ensure I have a databackup for the day and I really can't use the network because the server needs to keep a solid connection and speed for the network to function for the building.
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ssammons
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ssammons
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4 Solutions
 
sgstuartCommented:
Hi ssammons,
      What OSX version is each of those machines running, Emac, G4, and X Server?     Have you tried plugging other FireWire hardware into the X Server, and have they worked?   Let me know this info, and I will get back to you.

Thanks,
Steven Stuart
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kschwabCommented:
On Xserves, the front FireWire port is disabled if the system is "locked" with the system key...
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ssammonsAuthor Commented:
sgstuart: OSX 10.3.8 and 10.3.9 it was working, but I had issues when I unplugged it without ejecting :( (it was an oops).

kschwab: where can I find this system key? I am very new to the mac world, and all I am trying to do is just backup their server onto an external drive.
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sgstuartCommented:
Hi ssammons,
      I found somethings that might work for you, and hopefully it is an option since it is a server.   From this post I see that it may need to be unplugged for a while for some of the settings to get the FireWire fuses reset.   I actually, had this happen on my G4 Dual 1.25GHz, and shut it down for awhile and then it did come up and get seen, but I did not at that time think that was what allowed it to come back up, however now I think it did.    Anyway, here is the link and try the powering down if you can for around 20 minutes I would say, hopefully, you can do this over an evening or weekend since it is a server.

http://www.macfixitforums.com/php/showflat.php?Board=Forum39&Number=656240

Thanks,
Steven Stuart
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kschwabCommented:
the system key is actually an allan key, hex key - its a little machined metal knob that comes with the server when its new - you can use the back ports - they do not switch with the key, or you can use a small blade screwdriver or ny allan key that fits to unlock - you can check system lock status on the front panel - there is an amber indicator light near the lock to tell you if the system is locked or not - the lock also disables the USB ports and locks the drive modules so they can't be taken out as well as disabling the CD drive.
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ssammonsAuthor Commented:
sgstuart: Thanks, found that topic from google already...awaiting the weekend to try it, weekdays just don't work well.

kschwab: thanks, it was not fully unlocked(1/4 way down from the dot of the unlocked icon), but the drives pop out. I will give the back ports a try because I did use a smaller allen wrench to turn it all the way...should there be a light on if it is unlocked?

I will keep you guys up to date.
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ssammonsAuthor Commented:
*sigh* back ports are out until the weekend as well. The server is placed so I can't even get to back of it, and the crap around it is all bolted down and unmoveable.

I just don't understand it because the tech. that set-up this whole network was able to use the front port to administrate the server.
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kschwabCommented:
light goes on only if system is locked.
There is a way to disable the system lock feature and keep the physical lock working - inside the server is a connector that goes to the lock sensors - it's near the front, left side just behind the drive modules. disconnecting this will render the electronic locks inoperative but still maintain the physical case and drive module locks - I've done this for several clients that want to maintain walk up access to the server but stop people from bumping the drives and dis-mounting them accidentaly (I also stuff a small bit of cardbard under each drive module handle to stop them from being pushed in accidentaly as well)
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sgstuartCommented:
Hi ssammons,
     Another thing to try around that same time if just powering down for a while does not fix it is resetting the PMU.   This is how you do that.

http://docs.info.apple.com/article.html?artnum=86757

I have seen a few places where people have said this has fixed various Firewire problems as well, and many others.  However, I would try this after the other.  If you can not have it down for a second reboot, then you could try both at the same time, but then you can not be sure which actually fixed the issue.

Even apple in the link I gave you says that it fixes many system issues.

Thanks,
Steven Stuart
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ssammonsAuthor Commented:
Thanks guys, I will let you know on Friday when I can turn it off. I should be able to do it twice I will have an hour and half time slot.
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sgstuartCommented:
Hi ssammons,
     I am just checking to see how things went on Friday.

Thanks,
Steven Stuart
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ssammonsAuthor Commented:
They went good, its was just that the system needed to be rebooted. Sorry for the non-responce got busy here at work. I am awarding points after this post.
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