Outlook absolutley Shizzled....please help!!!!

Posted on 2005-05-03
Last Modified: 2010-05-18
Hey Gang,

Need some advice if possible......

Right, user logged into there machine and the error message "Your roaming profile is not available, you will be logged on with a locally stored profile. Changes to this profile will not be copied to the server, possible causes insufficient privalages/ network problems.

unknowingly, (as most of my users have local profiles rather than roaming ones) I deleted the profile and loaded machine again, which worked fine, no error messages, straight in.  

Now, have opened outlook and previous e-mails/calender and contacts that the user had have now disappeared!  When i opened outlook, there was the message stating that the default location has now changed, etc, etc.  

I've thought that maybe the machine was set up for e-mails to go straight to a .pst or .ost file, have done searches (including one's for hidden files) with no joy and have also, tried data recovery software, but still no joy....

Could it be a case that as I deleted the profile, that the outlook information has gone as well?  If so, any idea's how i could recover this?  P.S backup is not an option, as I'm guessing that the info would have resided on the users c drive

Bwoy, what a day!!!
Question by:wha_gwan
    LVL 57

    Accepted Solution

    >> I deleted the profile and loaded machine again

    how? is

    c:\docs and settings\old username  still there?

    if not get it back with

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    LVL 57

    Expert Comment

    by:Pete Long
    Where is my Outlook data stored

    this will show you what you need to recover depending on your version of outlook/OE :)


    Author Comment


    logged in as an administrator of the machine and went to advanced/profile options.  deleted from there.   c:\docs and settings\old username is still there.  

    I installed the software on the server and ran scan of the machine from there.  Would this have overwritten the files?
    LVL 8

    Assisted Solution

    Are you using microsoft exchange server?

    Author Comment

    yes, using exchange 2003.  but have had a look at the users account through owa, and again, no old e-mails or contacts
    LVL 8

    Expert Comment

    Where are your roaming profiles stored?  Have you looked on the server under his roaming profile folder?

    Author Comment

    I have looked on the server under the roaming profiles but still no joy.  Just wondering, is it only .ptst files and .ost files that i can search for?
    LVL 8

    Expert Comment

    Yep all info is stored on the exchnage server, psts and OSTs.

    When you searched his computer, you searched the entire c drive or only the profiles.  He should now have two profile folders on his desktop.  One that is username the other that is username.domainname

    Author Comment

    I searched the entire C & network drives.  Searched for .pst's on both the profiles on the server and on local c drive

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