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Outlook absolutley Shizzled....please help!!!!

Posted on 2005-05-03
Medium Priority
Last Modified: 2010-05-18
Hey Gang,

Need some advice if possible......

Right, user logged into there machine and the error message "Your roaming profile is not available, you will be logged on with a locally stored profile. Changes to this profile will not be copied to the server, possible causes insufficient privalages/ network problems.

unknowingly, (as most of my users have local profiles rather than roaming ones) I deleted the profile and loaded machine again, which worked fine, no error messages, straight in.  

Now, have opened outlook and previous e-mails/calender and contacts that the user had have now disappeared!  When i opened outlook, there was the message stating that the default location has now changed, etc, etc.  

I've thought that maybe the machine was set up for e-mails to go straight to a .pst or .ost file, have done searches (including one's for hidden files) with no joy and have also, tried data recovery software, but still no joy....

Could it be a case that as I deleted the profile, that the outlook information has gone as well?  If so, any idea's how i could recover this?  P.S backup is not an option, as I'm guessing that the info would have resided on the users c drive

Bwoy, what a day!!!
Question by:wha_gwan
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LVL 57

Accepted Solution

Pete Long earned 500 total points
ID: 13920236
>> I deleted the profile and loaded machine again

how? is

c:\docs and settings\old username  still there?

if not get it back with

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LVL 57

Expert Comment

by:Pete Long
ID: 13920248
Where is my Outlook data stored

this will show you what you need to recover depending on your version of outlook/OE :)


Author Comment

ID: 13920319

logged in as an administrator of the machine and went to advanced/profile options.  deleted from there.   c:\docs and settings\old username is still there.  

I installed the software on the server and ran scan of the machine from there.  Would this have overwritten the files?
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Assisted Solution

kind4me earned 500 total points
ID: 13920340
Are you using microsoft exchange server?

Author Comment

ID: 13920357
yes, using exchange 2003.  but have had a look at the users account through owa, and again, no old e-mails or contacts

Expert Comment

ID: 13920471
Where are your roaming profiles stored?  Have you looked on the server under his roaming profile folder?

Author Comment

ID: 13924903
I have looked on the server under the roaming profiles but still no joy.  Just wondering, is it only .ptst files and .ost files that i can search for?

Expert Comment

ID: 13926134
Yep all info is stored on the exchnage server, psts and OSTs.

When you searched his computer, you searched the entire c drive or only the profiles.  He should now have two profile folders on his desktop.  One that is username the other that is username.domainname

Author Comment

ID: 13928297
I searched the entire C & network drives.  Searched for .pst's on both the profiles on the server and on local c drive

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