wha_gwan
asked on
Outlook absolutley Shizzled....please help!!!!
Hey Gang,
Need some advice if possible......
Right, user logged into there machine and the error message "Your roaming profile is not available, you will be logged on with a locally stored profile. Changes to this profile will not be copied to the server, possible causes insufficient privalages/ network problems.
unknowingly, (as most of my users have local profiles rather than roaming ones) I deleted the profile and loaded machine again, which worked fine, no error messages, straight in.
Now, have opened outlook and previous e-mails/calender and contacts that the user had have now disappeared! When i opened outlook, there was the message stating that the default location has now changed, etc, etc.
I've thought that maybe the machine was set up for e-mails to go straight to a .pst or .ost file, have done searches (including one's for hidden files) with no joy and have also, tried data recovery software, but still no joy....
Could it be a case that as I deleted the profile, that the outlook information has gone as well? If so, any idea's how i could recover this? P.S backup is not an option, as I'm guessing that the info would have resided on the users c drive
Bwoy, what a day!!!
Need some advice if possible......
Right, user logged into there machine and the error message "Your roaming profile is not available, you will be logged on with a locally stored profile. Changes to this profile will not be copied to the server, possible causes insufficient privalages/ network problems.
unknowingly, (as most of my users have local profiles rather than roaming ones) I deleted the profile and loaded machine again, which worked fine, no error messages, straight in.
Now, have opened outlook and previous e-mails/calender and contacts that the user had have now disappeared! When i opened outlook, there was the message stating that the default location has now changed, etc, etc.
I've thought that maybe the machine was set up for e-mails to go straight to a .pst or .ost file, have done searches (including one's for hidden files) with no joy and have also, tried data recovery software, but still no joy....
Could it be a case that as I deleted the profile, that the outlook information has gone as well? If so, any idea's how i could recover this? P.S backup is not an option, as I'm guessing that the info would have resided on the users c drive
Bwoy, what a day!!!
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ASKER
okay,
logged in as an administrator of the machine and went to advanced/profile options. deleted from there. c:\docs and settings\old username is still there.
I installed the software on the server and ran scan of the machine from there. Would this have overwritten the files?
logged in as an administrator of the machine and went to advanced/profile options. deleted from there. c:\docs and settings\old username is still there.
I installed the software on the server and ran scan of the machine from there. Would this have overwritten the files?
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ASKER
yes, using exchange 2003. but have had a look at the users account through owa, and again, no old e-mails or contacts
Where are your roaming profiles stored? Have you looked on the server under his roaming profile folder?
ASKER
I have looked on the server under the roaming profiles but still no joy. Just wondering, is it only .ptst files and .ost files that i can search for?
Yep all info is stored on the exchnage server, psts and OSTs.
When you searched his computer, you searched the entire c drive or only the profiles. He should now have two profile folders on his desktop. One that is username the other that is username.domainname
When you searched his computer, you searched the entire c drive or only the profiles. He should now have two profile folders on his desktop. One that is username the other that is username.domainname
ASKER
I searched the entire C & network drives. Searched for .pst's on both the profiles on the server and on local c drive
http://www.slipstick.com/config/backup.htm
this will show you what you need to recover depending on your version of outlook/OE :)
Pete