Accessing WIN XP Workgroup Computers - Can only access using IP addr,  not by name

Posted on 2005-05-03
Last Modified: 2010-03-18

1. I have just added a brand new Dell machine WIN XP Pro SP2 to an existing workgroup of 7 computers, most of them WIN XP Pro SP2.

2. On this new computer (I will call it computer A), when I try to view other computers through Network Neighbourhood I can only see my own computer and not the other 7.  Even tried accessing another computer using

3. On this computer A I can connect to the Internet without any problems.
Private ip addresses on all computers are handled  by a router which is taking care of  DHCP and NAT services for all workgroup computer including Internet access.  No issues here.

4. On computer A, I can even access shares from another computer WIN XP Pro (I will call it computer B) using andrun an application that exists on computer B, however only by IP address.

5. On computer A, I can only map a drive to a share on computer B, but only using ip address not by it's

6. Not sure what's going on here. I thought of LMHOSTS file but that is something that I never had to worry about in WIN XP networking workgroups.  The rest of the machines I added to this workgroup in the past without any problems and work OK.  None of this is happening on any other machines.

7. One thing to note, I did not install WIN XP Pro on this new machine. It came pre-installed.  All I had to do was to start the machine, go through some configurational questions and next, next, next....and it was finished.  Not sure what caused this unusual problem.  I looked at Microsoft File and Printer sharing and it's there and seems to be OK.  Normally, this should be a no-brainer.

Question by:mailfreak
    LVL 41

    Accepted Solution

    first check the firewall(s)

    Enable NetBios over TCP/IP in WIndows XP

    Step 1: Turn On NetBIOS over TCP/IP

    Click Start, click Control Panel, and then click Network and Internet Connections.

    Click Network Connections.

    Right-click Local Area Connection, and then click Properties.

    Click Internet Protocol (TCP/IP), and then click Properties.

    Click the General tab, and then click Advanced.

    Click the WINS tab.

    Under NetBIOS setting, click Enable NetBIOS over TCP/IP, and then click OK two times.

    Click Close to close the Local Area Connection Properties dialog box.

    Close the Network Connections window.

    Step 2: Start the Computer Browser Service

    Click Start, right-click My Computer, and then click Manage.

    In the console tree, expand Services and Applications.

    Click Services.

    In the right details pane, verify that the Computer Browser service is started, right-click Computer Browser, and then click Start.

    Close the Computer Management window.

    Author Comment

    stevelewis, I see light at the end of the tunnel from your response.

    I will be going over to the site today to try out your solution and let you know.

    Sam (mailfreak)


    Author Comment

    I tried out the suggested solution.  It did not resolve the issue.
    I then called Dell support and their techs were also unable to help.  They said they are not allowed to help in cases which are Network related.

    Very frustrated, I decided to do  re-install of WIN XP Pro hoping that it will detect the LAN and fix things on it's own during installation.  So I reinstalled the WIN XP image on hidden partition.  That did not fix the problem either. I then tried temporarily disabling Norton Internet Security that comes preloaded as part of Norton Anti Virus from icon in system tray.
    And luckily to my surprise, I was able to browse and name resolution started to work.
    I then disabled that one component of Norton permanently.  Everytihing works fine now.

    I will close this item now.

    Thanks for your efforts.
    Sam (mailfreak)

    Hi Steven:

    I tried out your suggested solution.  It did not fix the problem.
    So I called and talked to Dell and their tech' s were also unable to help, saying they are not trained/allowed to help in Network related issues.

    Very frustrated, I decided to re-install Windows from  hidden partition where the image is stored.

    LVL 41

    Expert Comment

    Norton Internet Security is a firewall, check the very first thing I said in my post :-)

    Expert Comment

    I had the same problem with Norton Internet Security disabling access to a Workgroup. I configured the Personal Firewall with a Trusted Zone specifing the range of IPs that could jhave access.

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