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I have just purchased a new laptop, installed Microsoft Outlook 2003 on it and successfully transferred all my files. All went well for a week but yesterday I somehow managed to change the way the e-mail list appears and I don't know how I did it and how to restore it to the way it was. I still have the old machine so I have gone through and checked all the settings and they appear identical so I have no idea what I've done.

The significant differences are:
1) Under the heading "Inbox" on my old machine I had a line that said "Arranged by: Date" or whatever field I chose and an option to allow me to toggle between oldest or newest on top. On the new machine, under the heading "Inbox" I have the field names and if I click on them it will sort by that field name.
2) On the old machine each entry occupied two lines whereas on the new machine each entry only occupies one line. I prefer the two line format because I can read all the relevant information easily.

I have the reading pane open to the right on both machines.

Can anyone tell me how to get the new machine to revert to the format of the old machine

1 Solution
u have to apply group by sorting for this u need to go to menu click on view and then on current view then customize current view then press group by here u can manage all wht u want .. apply sort orders or watch same settings on ur old machine to match .. apply the settings as ur old machine have .. after that u can c all ur mails according to your old machines

rprineppiAuthor Commented:
Hi Khurrm,

I have tried following your suggestions and as far as I can see everything on the old and new machines is identical. I have even tried repairing Outlook from the original install disc but the display setting has not been restored to its original setting. Do you konw if there is there a file that has the settings on the old machine that I can copy to the new machine?


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