I have a problem on my windows xp, when I make shutdown , it makes restart. I know that the configuration of the xp is to make restart when it stuck in the software, and I tried to remove this action (system failure\restart system), so, the windows give the blue dump screen and hang.
I also tried to remove all the programs that may cause a problem, but it still the same problem.
I also removed all the unwanted startup files from the registry.
my question is: is there any tool or registry record or logfile that can tell me what happens exactly when the system shutdown and what it the file that may cause this problem?
I do not want to format the system.