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Outlook 2003 not receiving body text

Posted on 2005-05-04
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Last Modified: 2008-05-07

I've been using Outlook 2003 for a while now without problem, but over the last few days a problem has started to occur that I receive emails without any body text, i.e. only sender and subject information.

The strange thing is that I do get some emails with body text (although most without), so it seems not to be a configuration issue.

I have spoken with my email/server provider and they have traced a few emails with the problem and to them they appear to include body text and so it seems to be a email program problem....

Any suggestions...?

Thanks
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Question by:dealclickcouk
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lake59 earned 500 total points
ID: 13931481
Here's a shot in the dark:

Go to: Tools - Options - Mail Setup - Send/Recieve - Edit

Are either of the last two options selected?
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by:dealclickcouk
ID: 13934889

Thanks, I've checked that and it is setup to "download complete item including attachments"....
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Author Comment

by:dealclickcouk
ID: 13935140

OK, looking into this further it seems that it's only emails with HTML body text that are not displayed.

I read somewhere that this could be caused by not having the latest SP for IE.  I have checked this and:

IE Ver: 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
Update Verions: SP2


Outlook 2003 (11.6359.6408) SP1


Cheers
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Expert Comment

by:lake59
ID: 13941131
I'm stumped!

But

you can run office update at http://office.microsoft.com/en-us/officeupdate/default.aspx

explorer looks current but you can run windows update at: windowsupdate.microsoft.com
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