Outlook 2003 not receiving body text

Posted on 2005-05-04
Last Modified: 2008-05-07

I've been using Outlook 2003 for a while now without problem, but over the last few days a problem has started to occur that I receive emails without any body text, i.e. only sender and subject information.

The strange thing is that I do get some emails with body text (although most without), so it seems not to be a configuration issue.

I have spoken with my email/server provider and they have traced a few emails with the problem and to them they appear to include body text and so it seems to be a email program problem....

Any suggestions...?

Question by:dealclickcouk
    LVL 2

    Accepted Solution

    Here's a shot in the dark:

    Go to: Tools - Options - Mail Setup - Send/Recieve - Edit

    Are either of the last two options selected?

    Author Comment


    Thanks, I've checked that and it is setup to "download complete item including attachments"....

    Author Comment


    OK, looking into this further it seems that it's only emails with HTML body text that are not displayed.

    I read somewhere that this could be caused by not having the latest SP for IE.  I have checked this and:

    IE Ver: 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
    Update Verions: SP2

    Outlook 2003 (11.6359.6408) SP1

    LVL 2

    Expert Comment

    I'm stumped!


    you can run office update at

    explorer looks current but you can run windows update at:

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