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Re-enabled user in AD cannot access own mailbox (Access Denied)

Hi Experts, I recently disabled a user in AD (Windows Server 2003) due to security reasons. Next day, I re-enabled this user but when user runs outlook 2002, message shows that access is denied.

Overnight the Information store was stopped for a backup to run and later restarted. Since restart of Info store, server logs Event 9548 which states that the user "does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account."

I have found an article which explained that I can place a tick in the Mailbox Rights (Associated External Account and Full Mailbox Access) but this has not helped. do I need to restart info store?

I am very confused. Is this a security measure or a bug in Exchange 2003? How do I get this user's access to his own mailbox back? Please help and thanks in anticipation....

virag

https://www.experts-exchange.com/questions/21399764/Can't-Open-the-Mailbox-of-a-Recently-Enabled-User-Error-2147221231.html

http://msd2d.com/newsletter_tip.aspx?section=exchange&id=f610a3ac-b2e6-4917-8e60-e1ff2ff7d4a9

westermo

ASKER

All I had to do was wait a couple of hours - normal access has been resumed.

Thanks anyway.

westermo

ASKER

PLEASE REFUND MY POINTS

ASKER CERTIFIED SOLUTION

CetusMOD

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