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Print Spooler/RPC Error

I have the same problem with a computer that I read about under hardware, titled: "Solution Title: RPC Server // Print Spooler". The computer had SP! installed and I tried installing SP2, but it did not help. Do I need to go back and reinstall SP1?
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housecallcs
Asked:
housecallcs
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3 Solutions
 
kcarrimCommented:
Make sure Remote Procedure Call service is running
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kcarrimCommented:
You don't need to reinstall SP1. SP2 includes all the updates from SP1.
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godd31Commented:
Can you give some more details step by step to what you are trying to do. What are the exact error messages. If you have SP2 already installed and you are receiving this then it would be a different issue/solution. Let me know.
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innovator_joelCommented:
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innovator_joelCommented:
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housecallcsAuthor Commented:
I can't get this Lexmark printer to install. It gives an error message: "Could not start print spooler service on local computer. Error 1068: The dependency service or group failed to start", and "An error occured during installation of the device. the RPC server is unavailable". If I try to add a printer I get: "Print spooler service is not running". When I try to start the print spooler under services, it says it can't. And the RPC is running. I think the problem is related to an early failed attempt to install this printer. How they attempted to do it they can't even recall. I've seen a variety of things on web pages about this kind of error and the resolutions range from finding a Lxmark dependency in services that may not be running to modifying the registry. I saw it had SP1 already and installed SP2, but that did no good.
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zapantasticCommented:
I strongly suggest deleting all files in the SYSTEM32\SPOOL\PRINTERS folder. In many cases, this resolves the problem.
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housecallcsAuthor Commented:
would anything in there keep the spooler from starting or keep me from adding a printer?
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innovator_joelCommented:
To resolve this issue, make sure that all dependant services have been started. To do this, follow these steps:
1. Click Start, and then click Help and Support.
2. Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
3. In the Tools area, click System Configuration Utility.
4. In the right pane, click Open System Configuration Utility. This opens the System Configuration Utility.
5. Click the Services tab.
6. Make sure all the following services are turned on. To turn on a service, click to select the check box.Application Layer Gateway Service
• Network Connections
• Network Location Awareness (NLA)
• Plug and Play
• Remote Access Auto Connection Manager
• Remote Access Connection Manager
• Remote Procedure Call (RPC)
• Telephony
 
7. Click OK, and then click Restart.
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zapantasticCommented:
spooler service might cause conflicts on files stored in the SYSTEM32\SPOOL\PRINTERS folder. deleting those files would reset the configuration. hope this helps...
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innovator_joelCommented:
You can restart the Print Spooler by typing these commands in the Command Prompt window:

net stop spooler

net start spooler

Another method is:

1.  click Start, Administrative Tools, Computer Management

a. in the left pane, right click on the root of the tree (Computer Management (Local)) and select Connect to another computer

b.  type the name of the computer (e.g. for the above example this would be CC) and click OK

c.  in the left pane, click the + sign beside Services and Applications

d. click Services

2. in the right pane, right click on Print Spooler and select Restart

You can also try the following steps:

 Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler registry subkey and find an entry with the name DEPENDSonService. Backup this entry so you can restore it if other problems arise. After backing it up, delete the entry (value). Restart the machine and all should be well.


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kcarrimCommented:
When you intall a Lexmark USB printer, it installs the following service "LEXBCE SERVER". There's an issue with the LexBCE service that makes it hook itself on the Spooler service, forcing the spooler to be dependant on that Lexmark service. If the Lexmark can't start, the spooler won't. That'll cause problems for any other printer that you install.

Control Panel/Administrative Tools/Services

Go to the properties of the Print Spooler

On the Dependencies tab, see if the LexBCE Server is showing up there. If it is, you will need to manually remove the dependancy.
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kcarrimCommented:
Uninstall all your printers. Delete all files in the system32\spool directory. Reinstall the printer
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kcarrimCommented:
Any reply??
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housecallcsAuthor Commented:
I'm not sure what I should do next. When trying to get the spooler working again and get rid of the flawed Lexmark installation, some of what kcarrim gave me was useful, and the registry piece from innovator_joel got me over the last hurdle. When it came to getting the printer reinstalled correctly, some of it I had to get by experimentation. Somehow the stuff would not get installed right when following Lexmark's instructions, so I had to improvise.
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housecallcsAuthor Commented:
In any case, it seems to be working now, and I don't know what to do about this points thingy.
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kcarrimCommented:
You could split it or accept an answer. :0)
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housecallcsAuthor Commented:
Okay, I'm still confused. There was not just one answer that resolved the issues completely. When I just assign point values to the three suggestions that ultimately led to the resolution, it says I must pick one as the accepted answer. What gives?
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housecallcsAuthor Commented:
I'm not happy with the layout of this thing. To say one answer solved the problems and the other answers "assisted" would not be accurate. Each answer which I assigned point values resolved some (but not all) aspects of the problem (printer not working, could not be uninstalled/reinstalled, clusters of related error messages). I tend to read these things literally. Someone should consider redesigning this so that several answers can be selected as the "accepted" answer, and then relative point values would be assigned. What stopped me from closing this question was when I would accept a second answer, it would unaccept the first. Then if I just put point values in the three accepted answers without clicking accept on any one of them, it said I had to select one as the "accepted" answer.
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