Posted on 2005-05-04
I have a network printer that is configured with a standard TCP/IP port. For the longest time we were able to print with no problem. recently, the issue is that when we print it acts like it is printing, goes through the printing and the little printer icon pops up by the system time but no result at the printer end.
I removed the printer from the server , went to the manufacturer web site and downloaded the most recent driver and reinstalled. I restarted the print spooler service and still the same thing> at the userr end it appears to print but at the printer no document.
I went to the C:\windows\system32\spool\printers and there are several files in there, I try to delete them and it will not let me....it is being used by another program or person.
has anyone seen this printer behaviour and how to fix???