Outlook checkbox 'Show this folder as an e-mail address book' greyed out!

Posted on 2005-05-04
Last Modified: 2010-01-18
After importing contacts and the subfolders of contacts I tried to enable the option in the properties to allow them to be shown as an e-mail address book, but the check box is greyed out.  I'm using outlook 2003, and not sure why this has happened.  Ideas?
Question by:Inglesh
    1 Comment
    LVL 13

    Accepted Solution

    •  Choose Tools | Email Accounts...
    •  Click on Add a new directory or address book, then Next.
    •  Select Additional Address Books then click Next.
    •  Choose Outlook Address Book from the list of additional address book types, then click Next.
    •  You will be prompted to close Outlook and reopen it for the changes to take effect.

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